Market Executive - First Commerce Credit Union

Come grow with us!

First Commerce is expanding and we want you to join our dynamic, winning team. At FCCU, you can expect competitive pay, best in class benefits, initial and ongoing training and development, and career growth opportunities. Don't just look for a job, consider a career where you empower people to enhance their financial well-being and make a difference to our communities. Apply with us today!

Summary:

Within the designated market, develop sustainable and meaningful relationships with key constituencies and centers of influence with the main goal of increasing market share and access to new members, as well as enhancing the credit union's viability and brand awareness. Leads the development and execution of strategies and direct reports' activities to add new business relationships and to increase membership and service usage within the organizations we serve.

Job Duties:

Market Development:

• Proactively lead the growth, acquisition and ongoing management of partnerships with fully-engaged organizations within the market that fit the credit union's strategic objectives.
• Establish and maintain third-party relationships within the market that enable the credit union to increase membership and usage of our products and services.
• Execute strategies and tactics that will increase membership and service usage within the market we serve.
• Develop and maintain a wide variety of contacts and serve as a local contact within key constituencies for the purpose of entering into and enhancing mutually-beneficial partnerships.
• Plan, promote and conduct various events including presentations, promotional visits and educational seminars with local organizations and participate in and/or sponsor benefit-related events.
• Participate in civic organizations, trade shows, community events, professional events, and partner organization events to promote the credit union.
• In coordination with marketing, manage the correspondence and direct marketing programs to existing and potential partner organizations.
• Track, analyze and communicate all business development activities and results.
• Develop annual business development plan and budget to support organizational market goals.
• Select and manage top-talent employees with an emphasis on developing them and providing opportunities for growth.
• Monitor the performance of direct reports with a focus on results and accountability. Take corrective actions as necessary when objectives are not being attained.
• Manage projects and assignments as directed by the VP of Business Services and/or Retail Sales Manager.

Lending Requirements:

• Generating, receiving, reviewing, and evaluating consumer, and business loan requests.
• Meets with applicants to explain credit policies and to obtain loan information and documentation.
• Communicates with borrowers and prospective borrowers promptly and professionally.
• Provides general information and cross sells services.
• Assumes responsibility for the effective and professional completion of assigned business and consumer loan functions.
• Interviews, takes applications, and processes preliminary documentation on business loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members.
• Analyzes and evaluates loan requests and prepares written submission for consideration by the Loan Committee.
• Identifies problems or potential problems with credit information and coordinates with the necessary party to resolve the problems. Assists in review of construction loan advances on commercial properties.
• Follows-up on all matured loans for both Business and Consumer.
• Completes lending functions in accordance with established CU policies and legal requirements.
• Assumes responsibility for establishing and maintaining effective and professional business relations with members, potential members and trade professionals.
• Answers questions and resolves requests. Keeps borrowers informed of loan policies and services that will affect their request. Meets with applicants whose loans are denied and explains reasons and alternatives.
• Stays informed regarding changes in lending standards and related legal requirements.

Supervisory Responsibilities:

• Manages financial center team. Is responsible for the overall direction, coordination, and evaluation of these team members' performances.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training management and supervisory team members; appraising performance; rewarding and coaching Team Members; addressing complaints and resolving problems.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• The position requires a 4-year college degree, preferably in business administration, finance, or a related area, or equivalent job-related experience providing the necessary knowledge, skill, and abilities to successfully perform the job. A qualified individual must have 4+ years of sales experience, preferably in business-to-business sales related to financial services. A strong and existing network is preferred. A general level of knowledge of HR/benefits administrator functions and banking services, investment products and delivery channels including; online banking, electronic bill payment, mobile banking, etc
• Analytical Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
• Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills - To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet and Outlook.

Americans with Disability Specifications

Physical demands: The physical demands described here are representative of those that must be met by a team member (employee) to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The team member (employee) must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.