Manufacturing Supervisor, 2nd Shift - Springs Window Fashions

Company Overview

Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide.  Our custom window treatments are available under the Bali, Graber, Sunsetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. 

Our company has invested heavily building capabilities the last three years to become a leader in product innovation.  As North America’s premier window covering company, we’re committed to creating a “Best Experience” for our consumers, channel partners and associates.

We are bringing new innovations to the market at an accelerating pace and have a lot to offer consumers who want to improve their home décor.  

Position Overview: Supervise daily operation of department(s) processes and people to insure quality, safety, service, and production goals are achieved and maintained.

• Monitor and manage department/area daily workload.
• May meet with Production Services and Inventory Control to plan department/area workload.
• Ensure quality, safety and service within department/area.
• May represent department/area on cross-functional teams.
• Participate on other cross-functional teams or work on special projects.
• Manage department/area Quality.
• Develop and maintain area work instructions
• Maintain departmental training matrix
• Manage department/area material yield.
• Implement Lean and cost control initiatives.
• Provide technical expertise in department/area

Manage associate lifecycle.

• Hire and train associates.
• Perform needs assessment for staffing.
• May update job description.
• Complete headcount requisition.
• Interview and select appropriate candidates.
• Schedule/manage new hire training
• Ensure associate performance.
• Complete associate assessment.
• Complete one-on-one review with each associate.
• Make recommendations on associate pay increases.
• Train new associates on assessment.
• Coordinate assessment translation/interpretation
• Complete mid-year check-ins with associates.
• Coaches and mentors associates.
• Monitor errors relating to production, quality, OTD, Efficiency, etc., on associates.
• Prepare documentation for all verbal and written warnings, up to final warning.

Manage associate time and attendance.

• Input missed punches, vacation time, attendance bonus, leave of absence, holiday, and other non-worked hours.
• Check and approve overtime.

Maintain clean and safe work environment using 6’s standards

• Ensure associates follow established procedures to maintain work environment in a neat and orderly condition.
• Ensure associates perform minor maintenance on equipment and tools.
• Ensure associates follow safety policies and procedures. Ensure associates attend regularly-scheduled safety meetings.
• Lead daily huddles and other meetings to ensure smooth flow of communication.

Behavioral Competencies

• Ensures Accountability – Holding self and others accountable to meet commitments
• Drive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Instill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Drive Results – Consistently achieving results, even under tough circumstances
• Consumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutions
• Critical Thinking – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

REQUIREMENTS:

• High School diploma or equivalent and 2 years prior leadership / supervisor experience or Bachelor degree and 1-2 years manufacturing experience

KNOWLEDGE, SKILLS, AND ABILITIES:

• Experiencing coordinating or leading teams in a manufacturing setting preferred.
• Experience in window treatments manufacturing or textiles preferred.
• Strong organization and record keeping skills are required.
• Proven written and verbal communication skills. Bilingual in Spanish preferred.
• Ability to work with associates at various levels within the company.
• Basic computer skills and experience using Microsoft Office to prepare charts, graphs and presentations. 

• Using department and company scorecard and other metrics.
• Integrating process methodology into daily work; TOC, 5S, Q@S etc.
• Proven ability to eliminate waste using lean principles.
• Measuring own work to plan and reports out at a micro and macro level.
• Ability to complete tasks with minimal supervision.