MANUFACTURING MATERIALS PLANNER-CUSTOMER SERVICE EXPERT - Acme Industries

Acme Industries is a contract manufacturer servicing Fortune 500 customers, providing high-quality precision components. We take great pride in servicing medium volume and medium mix requirements for aerospace and defense, power generation, mining, transportation,and a wide range of other sectors.

We are seeking a combination materials planner and customer service expert to join our team

We offer a Hire-On-Bonus

No waiting period for benefits. Medical, Dental, Vision, HSA, Flexible Spending, Life Insurance, Short- and Long-Term Disability from Day 1!

The Position:

Acme Industries believes strongly in combining certain supply chain roles to support our customer base with a single point of contact. This role combines traditional material planning with customer service. The expert in this role is ultimately responsible for leading customer forecasting collaboration, order processing, issuing material and service purchase orders, releasing manufacturing work orders, and overall planning with a focus on the efficient use of resources given customer demand. This role manages relationships with half of Acme's customer base. Some components of this role overlap with procurement; however, there is dedicated procurement support. Onsite position with a flexible schedule option.

Job Duties:

-Responsible for owning the customer relationship from contract review through shipping.

-Makes the best use of ACME resources with effective utilization of production capacity and supplier capabilities while strategically utilizing inventory.

-Responsible for the integrity and maintenance of master data within the ERP system.

-Responsible for materials throughout the supply chain - during all steps of the process - to ensure on-time, accurate delivery.

-Participates in the process of maintaining effective vendor relationships for raw materials and services to support customers.

-Recognizes constraints of meeting customer needs and plans accordingly to maximize customer service and meet shipping goals. Ensures that customer expectations and requirements are met; resolves conflicts concerning material.

-Enter customer purchase and change orders into the ERP.

-Review and confirm all customer orders for accuracy and Acme's ability to meet requested dates (contract review).

-Assist in maintaining and monitoring Electronic Data Interchange for established customers.

-Expedite customer orders through manufacturing.

-Performs other related duties as required.

The Right Person/What we need from you:

-Associates or Bachelor's Degree in business, operations management, or supply chain or the equivalent of 5 years of work experience in purchasing, planning, and/or customer service.

-A robust mix of ERP planning, purchasing, and customer service experience in a durable goods manufacturing organization is preferred.

-Must have excellent verbal and written communication skills (English).

-Must possess solid analytical skills in forecasting and anticipating production needs and capabilities.

-Ability to solve practical problems and deal with a variety of changing situations under stress.

-Computer literacy in ERP and MS Office applications.

-Strong interpersonal skills requiring the ability to resolve conflicting interests and obtain cooperation without direct authority.

-The preferred candidate possesses a CSCP or CPIM designation and has a working knowledge of Aptean Made2Manage ERP.

What you get from us:

*We offer immediate health benefits (1st Day of Employment): medical, dental and vision insurance

*FREE short-term and long-term disability and life insurance starting from 1st day of employment

*Hire on Bonus

*401k with company match

*Paid vacation, sick time, and holidays

*Employee assistance program

*Tuition assistance

*Gain sharing bonuses

*Clean, and safe manufacturing facility

*Weekly paychecks

*10% 2nd Shift differential (in addition to hourly rate)

*Quarterly Food/Treats (Food Truck, Ice Cream, etc.)

All About Acme:

Acme Industries is an ISO 9001:2015 and AS9100:D certified successful manufacturing/machining organization working with top-notch OEM's. In business since 1948 and serving markets such as transportation, aerospace, defense, mining, and energy. Our customers choose Acme Industries to act as their manufacturing partner because of our superior ability to optimize the supply chain and technical support for machined parts, assemblies, and components. Acme's team of experts works with every customer to develop creative solutions for their particular manufacturing challenge.

We love to see our employees smile, whether it is from our fun employee giveaways, raffles, company treats, special holiday treats, or the rewarding feeling of participating in our philanthropy projects. Acme wants you to enjoy your job here and feel appreciated. Come be a part of our awesome team!