Managing Director, Human Resources - East Harlem Tutorial Program

Managing Director, Human Resources at East Harlem Tutorial Program

Positions Report to: Chief Operating Officer

Job Titles Reporting to this Position: Senior Director, Human Resources and Senior Director, Recruitment

Start/End Date: Immediate

Compensation: The salary range for this role is $135,000 - $150,000. EHTP offers a comprehensive compensation and benefits package

Who We Are

East Harlem Tutorial Program (EHTP) began in 1958 as a children's reading group and has since grown into a multi-site after-school program for traditional public school students and a network of public charter schools focused on significantly increasing the college graduation rate in East Harlem. We are on track to serve at least 25% of East Harlem students by 2025, with enrollment for this year at approximately 2200 students in our schools and after-school programs. In 2020, 99% of our seniors were accepted to college, and our current scholars in college are on track to graduate at eight times the national average of their peers.

At EHTP we also aim to serve as an agent of change and thoughtfully contribute to the national fight for racial equity. Through our organization-wide commitment to anti-racism work, we prepare our scholars to effect change, challenge the status quo, and thrive in the world around them. As staff members, we face our own racial identities and conscious and unconscious biases. With this in mind, all of our professional development, curriculum, organizational materials, and processes are designed with a goal of racial justice. Read our racial equity statement here.

We ground all of our work in racial equity, in our core values, and in our four guiding pursuits: the Revolutionary Pursuit of Love, the Radical Pursuit of Knowledge, the Responsive Pursuit of Healing, and in the Relentless Pursuit of Results. These pursuits inform and are reflected in our current four key strategic priorities: to increase high-impact, high-quality academic curriculum, programming content, staff capacity, and coaching; to embrace and advance our use of technology; to deepen our embodiment of ethical and equitable radical humanity; and to efficiently operationalize teaching, learning, community, and care.

About The Opportunity

EHTP seeks a strategic leader to serve as its Managing Director, Human Resources to develop and oversee the end-to-end talent strategy for our growing team of nearly 300 staff. Reporting to the Chief Operating Officer (COO), and working closely with the senior executive leadership team and school leadership, the Managing Director, Human Resources will set the vision and direction for attracting, engaging, developing, and retaining EHTP staff, and embedding a talent-focused culture within the entire organization. The Managing Director, Human Resources will oversee the day-to-day talent operations of the organization, including: recruitment & selection, adult learning, the strategic and mission-aligned performance management of all teams (non-instructional), and human resources. They will be an active participant and driver of EHTP's overall recruitment and talent development direction, both as a senior member of the management team and as it relates to talent recommendations to other senior leaders.

The Managing Director, Human Resources will also work closely with the Senior Executive team, as well as the Scholars Academies leadership team and principals. As a senior leader, the Managing Director, Human Resources develops a strategic plan for Human Resources each year, aligning recruitment priorities and outreach strategy with teaching & learning priorities and ensuring effective and efficient processes are in place. The Managing Director, Human Resources will be critical in leading the effort to forecast our strategic talent growth, and assuring the long-term talent sustainability of the organization. This position represents an extraordinary opportunity to impact every aspect of EHTP's approach to talent, and therefore positively impact all EHTP staff, students and families. This is an ideal opportunity for a strategic talent professional who revels in developing and implementing sophisticated talent strategies and systems. EHTP's Managing Director, Human Resources will masterfully influence and manage all matters related to people.

What Success Looks Like

(RS = recruitment & selection, AL = adult learning, HR = Human Resources)

1. Effectively manage all aspects of Human Resources including but not limited to payroll, benefits, employee relations, talent retention and performance management (HR)
2. Develop and implement a clear recruitment, outreach, and selection strategic plan with a data-centered accountability system, emphasizing teaching & learning priorities (RS)
3. Partner with senior leads in the schools, programs, and central -support operations to develop an in-depth, working understanding of team priorities and performance management growth areas, and beginning the process of aligning talent development initiatives (AL)
4. In partnership with the Senior Executive team, develop clear, consistent policies and practices to ensure equitable compensation for all employees. (HR)
5. Develop, update, and reinforce clear employee policies to ensure compliance with local, state, and federal law, and to support an equitable, inclusive workplace culture for all employees.
6. In consultation with the CEO, CFO, and COO, lead the annual selection of employee benefits package and open enrollment process.
7. Design, deliver and assess a professional development scope & sequence for all central and non-instructional teams, i.e. finance, operations, development, and human resources teams (AL)
8. Successfully lead and manage Human Resources and Recruitment teams ensuring a clear understanding of roles and responsibilities, expectations and accountability and alignment to organizational strategic goals (HR) (RS)

Scope of Work

Talent Leadership & Strategy

1. Advise the Senior Executive team on the organization's talent performance, staff experience and engagement, long-term talent forecasting, and talent-market trends
2. Establish streamlined information systems in order to define and analyze the data needed to drive and refine talent strategy, track and evaluate the effectiveness of talent management practices, and guide leaders to make evidence-based decisions
3. Develop and maintain feedback loops to ensure that employee concerns and suggestions are heard and addressed by leadership.
4. Shape and inform organization-wide culture of talent development and performance management/accountability
5. Ensure compliance with all human resource functions

Recruitment and Selection Leadership & Strategy

1. Lead the design and implementation of recruitment, outreach, and selection systems, processes, and services that support EHTP schools and programs in attracting the best talent to deliver best-in-class educational outcomes
2. Ensure recruitment strategies are translated into specific and communicable objectives and plans; integrate and align talent efforts across functions, locations, and program; and set realistic yet aggressive timeframes for achieving key hiring goals
3. Establish, update, and maintain consistent systems and practices to onboard and support new employees effectively
4. Increase the success rate of new hires and staff retention 

Adult Learning, Growth Leadership & Strategy

1. In partnership with the Senior Executive team develops research-based, strategic priorities and planning for talent development (with a teaching and learning core) and performance management, including compelling goals, procedures, and guidelines aligned with the strategic goals of EHTP and all teaching and learning programs
2. Oversee initiatives and activities to promote desired organizational culture, learning, job satisfaction, and retention
3. Continue to refine and build a sustainable internal and external talent pipeline and pathways, promotion process that supports EHTP's continued growth
4. Forecast talent retention and attrition trends
5. Develop, implement, and manage adaptive tools, structures, strategies, and analyzes to measure and monitor the strategic performance of all roles (non-instructional)

Human Resources Leadership & Strategy

1. Develop research-based, strategic priorities and planning for Human Resources including compelling goals, procedures, and guidelines aligned with the strategic goals of EHTP and all teaching and learning programs
2. Support the Human Resources Team in data-informed decision-making to proactively measure and monitor performance in induction, compensation, employee relations, and employee satisfaction
3. Support the Human Resources Team in continually assessing all employee policies, programs, and practices, keeping the Senior Executive team informed of new developments; partner with the Senior Executive team to communicate and reinforce human resources policies, procedures, programs, and laws
4. Support leaders in managing conflict and performance issues within the staff to ensure compliance, equity, and maintenance of a positive workplace culture.
5. Annually review and propose changes to EHTP's benefits in partnership with the broker to ensure that benefits are competitive while reflecting EHTP's organizational values and culture

Functional Areas

1. Recruitment, Onboarding/Induction, Off-Boarding
2. Accurate and timely Payroll and Benefits processing and management
3. Ensure a transparent, competitive and equitable compensation and title model is in place for determining appropriate titles and salaries for new hires, annual increases and promotions
4. Talent Development: Performance Management, Succession Planning, and Aligned Systems
5. Human Resources Policies, Compliance, and Employee Relations 
6. Compensation, Total Benefits/Rewards, & Value Proposition
7. Short-term and Long-term Talent Pipeline Management
8. Staff Experience and Engagement
9. Advancement philosophy and promotion process

What Qualifies You

Please note that no one meets 100% of the desired qualifications. If much of this describes you, we encourage you to still apply.

• You have excellent verbal and written communication skills
• You have excellent interpersonal and negotiation skills
• You have excellent organizational skills and attention to detail
• You have excellent management skills with a proven ability to meet deadlines
• You have strong analytical and problem-solving skills
• You have strong leadership and supervisory skills
• You have an ability to adapt to the needs of the organization and employees
• You have an ability to prioritize tasks and to delegate when appropriate
• You have a thorough knowledge and understanding of employment related laws and regulations
• You are proficient in Microsoft Office Suite
• You have proficiency with or the ability to quickly and effectively learn the organization's HRIS and talent management systems
• You have a Bachelor's Degree (Masters degree preferred but not required)
• You have an ability to build relationships across lines of sameness and difference
• You make HR decisions through an equitable lens
• You have 5+ years of Human Resources experience
• You have your SHRM-CP or SHRM- SCP certification (preferred but not required)

Thank you in advance for applying to East Harlem Tutorial Program.