Manager, UX/UI Design - Remote Opportunity - KinderCare Education LLC

Description

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share-in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.

KinderCare is seeking an experienced Manager of UX/UI to lead our in-house UX/UI design team and external agency resources. This role is a key part of our Digital Experience Program aimed at enhancing digital experiences for our families and staff. The ideal candidate is a strategic problem solver with strong operational leadership skills and a deep understanding of UX/UI design principles and user testing methodologies.

As KinderCare's UX/UI Design Team Manager, you'll lead a team of two designers and agency resources, while coordinating design projects, collaborating closely with product management, ensuring the delivery of optimal design solutions and user testing.

RESPONSIBILITIES:

• Lead and mentor a team, providing guidance, support, and professional development opportunities.
• Coordinate external resources, ensuring alignment with project requirements and timelines.
• Allocate resources, distribute workload, and project staffing to optimize team efficiency and productivity.
• Collaborate with cross-functional teams, including product management, to define design strategies and project goals, aligning design initiatives with business objectives.
• Lead the development of user-centered design solutions, including persona development, journey mapping, information architecture, interaction design, and wireframing/prototyping.
• Oversee the creation of visual assets, graphic design, layout design, and UI components/patterns, maintaining a cohesive and intuitive user interface.
• Supervise testing processes, including usability testing, user feedback sessions, and iterative design validation.
• Implement methodologies and tools to streamline design processes, optimize workflows, and improve team collaboration and efficiency.

Qualifications

• 4 years in UX/UI design, with 2 years in a leadership or management role.
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire cross-functional teams.
• Proven track record of delivering high-quality design solutions that meet user needs and business objectives.
• Deep understanding of DesignOps principles and best practices, with experience implementing operational improvements and optimizing design processes
• Experience conducting user research, including qualitative and quantitative research methodologies, and overseeing testing processes to gather user feedback and validate design solutions.
• Proficiency in design tools and technologies, including UI design software, prototyping tools, and collaboration platforms.
• Ability and appetite to lead and engage diverse and equitable teams

Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:

• Know your whole family is supported with discounted child care benefits.
• Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
• Feel supported in your mental health and personal growth with employee assistance programs.
• Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones.
• ... and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.