Manager trainee（Mandarin Speaking） - Haidilao Hot Pot

Benefits:

• Provides employees discounts to dine at all 1500+ Haidilao Hot Pot locations globally 
• Provides on-site staff meal 
• Provides medical insurance to qualified full-time employees 
• Provides 401k match to qualified employees
• Provides Birthday gift and celebration

The manager trainee position is expected to be a long-term transitional role that provides both work assignments and training opportunities to be promoted into store management positions. A trainee will be required to be cross-trained in all crew level job positions and maintain a working knowledge and proficiency in each, sufficient to supervise the execution of these positions.

Required Skills & Abilities:

• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;
• Candidates who master more than one language will be added advantage, as oversea assignment will be assigned;
• Hardworking, professional dedication, strong interpersonal communication skills, and strong teamwork spirit
• Obtain the California Food Handler Certificate

Physical Requirements:

• Ability to lift, carry, deliver and/or serve items weighing up to 20-40 pounds throughout an eight-hour shift
• Ability to balance serving tray when transferring for food order
• Ability to stand and walk continually throughout an 6-8 hour shift
• Ability to bend, stoop and reach for products and items
• Ability to work to various temperature environment, for example low temperature in the refrigerator and high temperature in the cooking area  
• Ability to clean and maintain station in practicing good safety and sanitation

Education & Qualifications:

• Candidate must possess at least Bachelor's Degree in any field;
• Applicants with relevant working experience in the related field will be advantage, however applicants without relevant working experience also welcome to apply as full training will be provided;
• California Food Handler Certificate 
• Fluent in English / Preferred languages: Mandarin and Spanish

Duties & Responsibilities:

• Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;
• Progressively master the skills to run restaurant operations.
• Acknowledge and achieve performance goals and objectives defined by management.
• Consistently monitor individual performance and progression with your superior and management.
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.
• Provide support as needed in various departments;
• Perform ad-hoc duties as assigned by your superior.
• Performs other related duties as assigned.

Super Hi International is a restaurant brand primarily serving Haidilao Hot Pot worldwide. We strive to deliver a signature dining experience with a focus on service, food and dining atmosphere. Since opening our first restaurant in Singapore in 2012, we currently operate 108 restaurants in 11 countries across four continents as of 2022 - namely Singapore, Malaysia, Vietnam, Thailand, Indonesia, Japan, South Korea, United States, Canada, United Kingdom, and Australia. We are the third-largest Chinese cuisine restaurant brand and the largest hot pot restaurant brand in the international market*.
In over a decade of development, we have upheld Haidilao’s core value of “changing your future with your own hands”, to satisfy two critical groups—our employees and guests. Under our proven management philosophy of “aligned interests and disciplined management”, the interests of our employees are highly aligned with our organization, motivating them to drive our dynamic bottom-up growth. To provide our guests the signature Haidilao dining experience with our focus on service, food and atmosphere, we offer signature menu items, such as our spicy Sichuan-style soup base and hand-pulled noodles along with iconic services like birthday celebrations, manicures, face-changing and noodle dancing performances. We also make adjustments to our services and menu items based on local culture, tastes and preferences.
Capitalizing on our decade-long international experience and our broad and loyal guest base, we believe we are well-positioned to build the leading international Chinese restaurant brand and to spread Chinese cuisine culture across the globe.
*International market indicates global markets exclude Mainland China, Hong Kong, Macau, and Taiwan markets.

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