Position Type:   Full-Time (Dallas) Remote

Industry:            Consumer Services, Technology

Reports to:        Director of Sales

Founded in 2011, HomeWAV LLC has been the leader in providing safe, secure inmate communication and technology solutions to correctional facilities across the country. Headquartered in St. Louis, MO, our cutting-edge technology connects incarcerated individuals to the essential people in their lives through secure messaging platforms, allowing facilities to maintain a safe and stable environment while allowing families to connect. We have seen firsthand how our innovative platform supports no-contact communication while effectively reducing recidivism and improving inmates' overall health. In the 860+ active communities we serve, we've connected over 75,000 families—and we're just getting started.

At HomeWAV, we are ambitious professionals who embrace continuous learning and personal and professional development. We foster a culture that welcomes change and growth while understanding the importance of a work/life balance. We are here to boldly shift the world of inmate communications, and we are looking for those with the drive and leadership skills to join us.

 POSITION SUMMARY

The professional filling the role of HomeWAV's Manager of Strategic Accounts should be detail-oriented and committed to increasing HomeWAV revenue by identifying profitable opportunities, converting them to HomeWAV clients, and retaining them as long-term business. HomeWAV's Manager of Strategic Accounts will be persuasive and have strong business acumen. Ultimately, an exceptional Manager of Strategic Accounts will be adept at negotiating sound contracts and will demonstrate excellent communication, leadership, and problem-solving skills. The MSA will schedule Discovery Calls and Demonstrations and will have the proven ability to assess business risks by analyzing financial, statistical, and economic data.

 RESPONSIBILITIES

• Build solid relationships with potential and current HomeWAV customers.
• Conduct all Discovery Calls and/or in-person meetings to strategically obtain the information required to develop a customized proposal before submitting the proposal request to the Proposal Department.
• Conduct remote and in-person demonstrations/presentations, serving as the presentation lead in an effort to move the client to the proposal and contract phase.
• Become an expert and closely follow all established internal Business Development and Proposal Development processes.
• Work closely with the Regional Operations Manager to ensure HomeWAV's client receives prompt and thorough attention.
• Work with the Director of Sales and the Senior Director of the Strategic Growth on a thorough understanding of the strategy for the financial offering.
• Utilize a CRM tool (e.g., Pipedrive) to log all daily, weekly, and monthly activities in relation to achieving all documented new business growth goals.
• Demonstrate in-depth knowledge of the HomeWAV Platform and all add-on offerings.
• Ability to work within the government sector.
• Stay abreast of the latest product and industry developments and advancements and share information via regular weekly meetings and update calls.
• Develop and manage strategic partnerships to grow HomeWAV's business.
• Attend industry trade shows, as needed, to represent HomeWAV.

 POSITION REQUIREMENTS

• Travel Requirement: Willingness and ability to travel (up to 75%).
• Physical Requirements: Ability to lift at least 60 lbs. without assistance and to assemble necessary demo and trade show equipment.
• Work status/location: Full-time employee/Remote with travel in the field.

 KNOWLEDGE, SKILLS, & ABILITIES

The ideal candidate will possess an extensive background in business development and will bring several proven years of sales success. This individual works well under pressure, can multitask, and adapts well in an ever-changing, purpose-driven environment.

• Outstanding communication and persuasion ability.
• Aptitude for independent creative thinking, problem-solving, and data-driven decision-making.
• Sound judgement and good business sense.
• Strong math skills.
• Must be articulate and possess strong, precise writing skills.
• High level of confidence in public speaking and presenting to large groups.
• Ability to engage and captivate an audience via live video meetings.

EDUCATION & EXPERIENCE

A bachelor's degree or higher in Business, Marketing, or a complementary field.

• 1-2 years of business development experience preferred.
• Experience in the technology industry is preferred.
• Experience working or selling as part of a team is preferred.

BENEFITS

• Medical, Dental, Vision, & Life
• Retirement plus Company Contribution
• Paid Time Off (PTO) and Paid Holidays
• Flexible Spend Program and Dependent Care

Our mission is to be the leader in providing simple, secure inmate communications by delivering innovative technology, leadership through fairness and showing the importance of transparency through our daily practices. Our team works towards this mission every day by listening intently to our partners and keeping their success top of mind — always.

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HomeWAV is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

I understand that the statements included in this document are intended to describe the general nature and level of work being performed by individuals in this position, and that they are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Further, this job description does not state or imply that this is a contract between the individual in this position and HomeWAV.