Manager, Software Engineering - Guitar Center

Manager, Software Engineer

Assist senior IT leadership with architecture, design, build, and operation of scalable, enterprise-grade software in a high volume, omni-channel retail environment. We are looking for a software engineering leader that can drive transformation and team execution of development best-practices using modern, full-stack technologies.

Responsibilities will include, but will not be limited to the following:

• Lead architecture, design, build, and operations of eCommerce Platform (ATG Commerce) and digital innovation development team.
• Manage day-to-day operations of software engineering team
• Manage vendor relationship including invoicing, billing, participate in contract negotiations
• Participate in Retail Tech Innovation Labs. Provide technical input for future-state architecture across development teams, multiple product lines, and enterprise-level software applications.
• Manage Rapid Prototyping of emerging technologies (Apache Pinot, React, Java). Analyze industry/market trends to assist in project development & operational support.
• Participate/lead in transformation to microservices / headless architectures and containerized applications.
• Participate/lead Architecture Review Board (ARB). Assist with creating & validating reference architectures, POCs, and evangelize design patterns & technical / operational best practices for digital solutions. Including DevOps, Security
• Manage portfolio of customer facing applications (web & mobile) for Web, Lessons, and Retail associate applications
• Design, develop, and operate existing software platforms: web-ops, app-ops, metrics-driven operational dashboards/alerting
• Lead/manage team of ~15 top notch developers. Build and retain high performing, globally distributed software engineering teams
• Additional duties as assigned.
• Working hours may extend beyond the typical workday as required.

About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.  2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.   

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

To join our band, you'll need the following experience:

• Bachelor's Degree in a Computer Science/Engineering, STEM (science, technology, engineering, math), or 7+ years of equivalent work experience
• Experience leading software engineering teams in a Product & Agile/SAFe environment
• 7+ years hands-on experience in Oracle ATG
• 7+ years of experience in various areas of full stack software development including -- web front end, back end, databases, data analytics, DevSecOps; in an AWS/Cloud-first environment. Prior coding experience required.
• Technical domain expertise in Direct-to-Consumer (DTC), eCommerce / Digital, Business-to-Business (B2B), and marketplaces in a multi-tenant, Retail / Omni-channel environment
• Direct implementation and/or operational experience with one or more technologies (or equivalents) in the following categories:
  • Software - JS, Java, React, AWS Lambda/EC2/ECS/EKS, TypeScript, Python, Angular, jQuery, Node.js, On-prem/cloud-based ERPs (Oracle, Microsoft), COTS products
  • Cloud Computing -- AWS, GCP, Azure
  • Databases - RDMS, NoSQL; Oracle
  • DevOps -- Jenkins, Ansible, Chef, Puppet, Bamboo
  • WebOps / App Ops / Monitoring / Alerting -- New Relic, Dynatrace, Splunk, AppDynamics
  • Containerization -- Docker, Swarm, Kubernetes, AWS ECR

Why join us?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to [email protected].