Manager, Software Engineering - AXS - Los Angeles, CA

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

AXS is seeking a motivated and hands-on Manager, Software Engineering to join our ticketing software engineering team in Los Angeles, CA. The ideal candidate thrives in working with a variety of tools, languages, systems and architectures while managing engineers responsible for building features and services for our ticketing platforms. They will work with everything from our various front-end b2b and b2c applications, to payment systems, to our core transactional engines in creating robust and highly scalable global software systems.

What You’ll Do

• Manage 4-6 engineers, including coaching, mentorship and performance reviews
• Continue to be hands-on in working with code, doing code reviews, and improving our software development practices
• Partner closely with the Architecture, QA, Infrastructure, Ops teams to identify and push technical initiatives
• Collaborate with Product, PMO, stakeholders, other  teams and peers to coordinate work, gather feedback and communicate updates
• Make focused, operational decisions to execute against goals and project plans
• Participate in recruiting and retention efforts

What to Bring

• 3 years of relevant people management experience with at least 3 direct reports
• 5 years of relevant hands-on and technical leadership experience as a senior or lead software engineer
• Has strong skills and experience in systems design and full stack development with ReactJS, .NET and SQL
• Deep understanding of the software development lifecycle and the tools used
• Demonstrated ability to think critically and provide strategic insight and analysis to solve problems and make improvements
• Experience working in a continuous integration and continuous delivery environment
• Experience working with and deploying to AWS
• Bachelor's Degree in Computer Science or related technical field

Nice to Have

• Experience with containers, AWS CodeBuild, Spinnaker, Terraform
• Experience with logging, monitoring and alerting tools and best practices
• Experience with high traffic and large-scale global consumer and enterprise software platforms
• Ticketing industry experience

Pay Scale: $123,688-$162,341

Curious about our Interview Process for this role? (*subject to change)

• Stage 1: 20-30min Talent Acquisition preliminary interview
• Stage 2: 30-min Virtual Hiring Manager Interview
• Stage 3: One 60-min virtual panel interview (focus: backend development) and one 30-min interview (focus: people management)
• Stage 4: One 60-min virtual panel interview (focus: frontend development) and one 30-min interview (focus: architecture)
• Stage 5: 30-min Executive interview

More About AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

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