Manager, Sales Training - Evoque - Edwards Lifesciences
San Juan, PR
About the Job
Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.
Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
The Manager, Sales Training will develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training for Transcatheter Mitral and Tricuspid Therapies (TMTT) business programs.
_This role is remote, open to US based candidates. Regular travel, including air and overnight required._
How you will make an impact:
+ Develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training.
+ Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification.
+ Create and contribute to training efforts, including content development, for further development of the new hire field training program
+ Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions
+ Provide SME support for cases
+ Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
What you will need (Required):
+ Bachelor's Degree in related field plus minimum 8 years experience in a relative clinical or sales training leadership role within medical device industry required
+ Master's Degree in related field plus minimum 6 years relative experience required
+ Able to travel up to 50% (may include car, air and overnight) for training programs and SME case support
What else we look for (Preferred):
+ Experience in or advanced knowledge of echo cardiography preferred
+ Previous experience as a trainer in clinical and/or sales a big plus
+ Extensive understanding of cardiovascular science, cardiovascular anatomy, pathology and physiology
+ Experience in effective facilitation, presentation and project management leadership
+ Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches.
+ Understanding of related aspects of sales training processes and/or systems
+ Demonstrates excellent communication and interpersonal relationship skills (consulting, influencing, and relationship management abilities)
+ Ability to work well in a multi-cultural environment and matrix organization.
+ Ability to relate to physicians, nurses, and senior-level healthcare managers
+ Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
+ High ability to manage confidential information with discretion, adhere to all company policies, procedures and business ethics codes
+ Thrives in a cross functional team environment, able to interact professionally with all levels within the organization, including serving as consultant to management
+ Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations.
+ Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
The base pay range for this position is $150,000 to $213,000 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., geographic location, qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
COVID Vaccination Requirement
Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world. As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in countries where it is prohibited by law to impose vaccination. In countries where vaccines are less available, or other requirements exist, we may institute alternate measures that optimize patient safety and healthcare provider safety, which may include regular COVID testing or specific masking requirements.
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.
Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
The Manager, Sales Training will develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training for Transcatheter Mitral and Tricuspid Therapies (TMTT) business programs.
_This role is remote, open to US based candidates. Regular travel, including air and overnight required._
How you will make an impact:
+ Develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training.
+ Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification.
+ Create and contribute to training efforts, including content development, for further development of the new hire field training program
+ Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions
+ Provide SME support for cases
+ Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
What you will need (Required):
+ Bachelor's Degree in related field plus minimum 8 years experience in a relative clinical or sales training leadership role within medical device industry required
+ Master's Degree in related field plus minimum 6 years relative experience required
+ Able to travel up to 50% (may include car, air and overnight) for training programs and SME case support
What else we look for (Preferred):
+ Experience in or advanced knowledge of echo cardiography preferred
+ Previous experience as a trainer in clinical and/or sales a big plus
+ Extensive understanding of cardiovascular science, cardiovascular anatomy, pathology and physiology
+ Experience in effective facilitation, presentation and project management leadership
+ Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches.
+ Understanding of related aspects of sales training processes and/or systems
+ Demonstrates excellent communication and interpersonal relationship skills (consulting, influencing, and relationship management abilities)
+ Ability to work well in a multi-cultural environment and matrix organization.
+ Ability to relate to physicians, nurses, and senior-level healthcare managers
+ Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
+ High ability to manage confidential information with discretion, adhere to all company policies, procedures and business ethics codes
+ Thrives in a cross functional team environment, able to interact professionally with all levels within the organization, including serving as consultant to management
+ Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations.
+ Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
The base pay range for this position is $150,000 to $213,000 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., geographic location, qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
COVID Vaccination Requirement
Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world. As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in countries where it is prohibited by law to impose vaccination. In countries where vaccines are less available, or other requirements exist, we may institute alternate measures that optimize patient safety and healthcare provider safety, which may include regular COVID testing or specific masking requirements.
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.
Source : Edwards Lifesciences