Manager Regional Data Center - HCA Healthcare

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Manager Regional Data Center today with HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Manager Regional Data Center. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

JOB SUMMARY

• Manage under limited Supervision an Enterprise Class Data Center. Meet all business demands for provisioning and supporting IT solutions to support or mission of patient care.
• Plan and implement strategies to maximize efficiencies, maintain 100% availability, and support 24x7x365.
• Maintain quality as one of the highest priorities and hold staff accountable to this measure.
• Manages IT and facility (HVAC, Electrical, space, and all building environmentals) to achieve 100% availability
• Manage multimillion dollar budgets annually and maintain budgets on assigned projects.
• Negotiate contracts and manage vendors (local and national) to maintain and or source your data center needs.
• Create and Maintain Policies and Procedures that are consistent across all Enterprise locations.
• Plan, lead and execute multiple IT implementation and decommissioning projects simultaneously
• Oversee additional tasks as required to ensure Enterprise continuity of IT service delivery.

GENERAL RESPONSIBILITIES

Personnel Management

• Staff Scheduling - Ensure 7/24 coverage, Coordinate Vacation coverage, Cover shifts as operator as required
• Various Staff Meetings Include attending weeklong RDC Managers meeting Nashville twice a year
• Employee Growth / Advancement: Quarterly Performance Reviews, Education / training guidance and management, Mentoring / Counseling

Meetings

• Daily & Weekly include ServiceCentral ticket review and analysis; Data Center Project Management; Includes Power and space review; Pending, in work and completed projects
• Meetings with vendors as scheduled: EMC, Emerson (Liebert); Insight; SIMMS; Iron Mountain
• Attend all meetings impacting RDC operations: Resource Planning, Change Control, 3rd Saturday Planning; CMDB weekly meeting

Project Management

• Oversee project schedules; Coordinate add/moves/decommissions; Prioritize work, communicate with customers; Ensure appropriate tickets are created for requested work.

Budget Management

• Develop annual budget for the RDC - Validate monthly budget target and identify variances in excess of 5%. Invoice validation and timely delivery to director for review. RDC Supply Ordering. Timely ordering of backup tapes to maintain adequate supply on site. Contract management
• Asset management - Equipment delivery; Receive inventory in GHX; Receive inventory in Remedy; Update removed, retired, decommissions in Remedy

Facility Management

• Electrical Layout
• Cable Management to include labeling
• Infrastructure Maintenance and testing: Chiller and pump, Generator testing, Annual Infrared Testing, Power Failure Testing, UPS/FPC/FDC Balancing, Electrical Layouts, Validate completion of Vendor PM visits
• General building maintenance: Repair lighting, Repair doors, Plumbing issues, Copier/printer repairs, Phone system maintenance, Furniture repair/replace
• Supply ordering
• Fire suppression system monitoring and maintenance
• Floor plan updates
• Inventory management
• Ensure disaster recovery plans are properly updated

RDC Security Management

• Security Card Administration - Quarterly Card Inventory/Validation, Activation/Deactivation of cards as required
• Physical Building Security
• Surveillance Camera installation and maintenance
• Participate in required audits as requested

RDC Hardware Support

•  Plan physical layout of cabinets/equipment to facilitate proper clearances/airflow/power distribution
• Assist with Hardware Installations
• Assist with Hardware Troubleshooting
• Manage disposal of old equipment
• Manage destruction of data on hard drives prior to leaving the RDC area
• Provide application support to staff

Reporting

• Monthly metrics; Monthly Key Observations; Trending; Inventory management

Specific Duties of Managers by RDC

• Responsible for coordination of Division RDC implementations
• Responsible for All RDC Project installations
• SharePoint team room administration
• Backup for compiling metrics
• Service Central Enhancement Committee representing the RDC’s

RELEVANT WORK EXPERIENCE

• 7+ years

MANAGEMENT EXPERIENCE

• 5+ years

EDUCATION

• High School Graduate/Equivalent
• Bachelor’s Degree Preferred

OTHER/SPECIAL QUALIFICATIONS

• Certified Data Center Professional – Required within 24 months of employment

PHYSICAL DEMANDS/WORKING CONDITIONS 

• Long hours are required from time to time as off hour work is preferred due to potential system impact during normal hours.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Regional Data Center opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.