Manager, Product Management - MasterCard

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Manager, Product Management Overview Develops and delivers world-class risk, cyber, and security products and services for its customers across the globe. As part of the North America (NAM) Services organization, the Security Solutions Organization is focused on the product marketing, sales enablement, market management, and commercialization of security, cyber, identity, and decisioning products that drive value and a better experience for issuers, acquirers, merchants, and consumers. The candidate will play a pivotal role in partnering with the global product team, regional sales, and customer account teams to support a suite of cyber solutions. The role will require collaboration and coordination across the Mastercard organization to define, deliver and expand the use of cyber solutions in new and existing customer segments. The candidate will have responsibility for market product management, go to market and commercialization strategies, and achievement of revenue targets while helping ensure the maximization of value for Mastercard and our customers. Role This role requires an experienced individual in the cyber security market with demonstrated success bringing products to market and enabling them to scale. Key responsibilities include: • Drive the development and execution of comprehensive go-to-market strategies for Mastercard’s Cyber Security solutions • Take a data-driven approach to product enhancement by identifying opportunity areas, contributing to the Product roadmap, and prioritizing work to deliver against key areas of focus • Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements • Drive the planning, coordination, and implementation of product launches, ensuring alignment with market needs and customer expectations • Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance, including monitoring and analyzing customer feedback • Understand Mastercard’s business model and take key financial or commercial factors into consideration to positively influence revenue delivery and cost efficiency • Build strong relationships and collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and a cohesive customer experience • Conduct market research to identify emerging trends, customer pain points, and competitive opportunities • Leverage data and dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans • Responsible for achievement of in-year and multi-year revenue targets • Drive thought leadership agenda - articulating strategy, innovation roadmap and value proposition • Serve as a Subject Matter Expert and support product development and sales opportunities • Demonstrate a commitment to continuous learning All About You • Cyber security experience in NAM market and an understanding of payments • Experience working with large and emerging Financial Services, Technology, Service Providers, Processors, and/or Digital Platform Partners • Understanding of the NAM market, including customers and relevant account teams • Knowledge of Mastercard organization including global product and go to market teams • Demonstrated ability to act with a persistent and relentless sense of urgency • Ability to forge strong relationships, including both executive and functional levels • Ability to drive alignment across a matrixed organization and teams • Strong collaboration and interpersonal communication skills • Ability to think strategically about complex issues and driving thoughtful recommendations • Self-starter, highly organized, collaboration-minded and results driven • Ability to multi-task and work on multiple projects in a fast-paced environment • Proficiency in utilizing Microsoft Excel and PowerPoint • Overnight travel required (10-20%) • Bachelor’s degree (advanced degree/MBA a plus) Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $119,000 - $190,000 USD Miami, Florida: $103,000 - $165,000 USD New York City, New York: $124,000 - $198,000 USD O'Fallon, Missouri: $103,000 - $165,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.