Manager, Patient Care Services - Beacon Health System

RN, Manager of Patient Services - PACU

Reports To: Director, Executive Director of Patient Care Services, or Vice President of Nursing

Job Summary:

The PACU RN Manager of Patient Services oversees the daily operations of the department, ensuring high-quality, efficient patient care. This role involves managing staff, contributing to policy development, and acting as a liaison with other departments. The manager provides leadership during designated shifts and promotes a culture of trust, respect, and teamwork.

Mission, Values, and Service Goals:

Mission: We deliver outstanding care, inspire health, and connect with heart.
Values: Trust. Respect. Integrity. Compassion.
Service Goals: Personally connect. Keep everyone informed. Be on their team.

Responsibilities:

Patient Care Management

• Monitor care delivery to ensure high-quality and appropriate nursing care.
• Ensure availability of necessary equipment, supplies, and other resources.
• Review patient medical records for completeness and accuracy in electronic documentation.

Staff and Resource Management

• Coordinate staff schedules, addressing short- and long-term staffing needs.
• Approve payroll and ensure compliance with scheduling guidelines.
• Assist in service recovery by resolving patient and family concerns promptly and effectively.
• Collaborate with the Educator to assess and address staff training, orientation, and skill validation needs.
• Serve as a clinical resource and role model, supporting staff in skill development and conflict resolution.

Operational Leadership

• Participate in interviewing, hiring, and onboarding new staff members.
• Conduct performance appraisals, coaching, and disciplinary actions as necessary.
• Lead Quality Improvement/Quality Assurance initiatives within the department.
• Provide input on capital and operating budgets and implement cost-saving measures.
• Contribute to the development and evaluation of departmental goals, policies, and standards of care.
• Conduct department meetings and participate in hospital and community committees.

Professional Development and Other Duties

• Complete job-related duties and special projects as assigned.
• Maintain personal competence and advance the department's effectiveness.

Organizational Responsibilities:

• Attend department meetings and remain accountable for shared information.
• Fulfill mandatory education, competencies, and health requirements within specified timeframes.
• Maintain current licensure and certifications, including BCLS (CPR), and any position-specific requirements.
• Consistently use universal precautions, protective equipment, and ergonomic techniques.
• Comply with regulatory agency standards and organizational policies.
• Demonstrate flexibility to work additional shifts or overtime as needed.

Education and Experience:

• Education: Bachelor’s Degree required.
• Licensure: Active RN license in Indiana preferred.
• Experience: Minimum of three years of relevant nursing experience, with preference given to candidates who have prior leadership experience.

Knowledge and Skills:

• Strong understanding of nursing care practices, equipment, and departmental procedures.
• Effective management skills, including resource allocation and team promotion.
• Excellent interpersonal and communication abilities to foster collaboration and disseminate information.
• Advanced planning and organizational skills for project management and team coordination.
• Strong customer service orientation and problem-solving capabilities.

Working Conditions:

• The environment includes physical exertion, variable job demands, and potential biohazard exposure.

• Flexibility is required for a 24/7 departmental operation.
• Occupational exposure to bloodborne pathogens is possible.

Physical Demands:

• Requires physical ability and stamina to perform the position's essential functions.

Professional Growth Opportunities
South Bend is home to leading healthcare institutions like Beacon Health System, which provides numerous opportunities for career development and leadership advancement. With access to cutting-edge medical technology and a strong focus on innovation, this city is ideal for healthcare professionals seeking to make a meaningful impact.

Proximity to Academic Excellence
South Bend is near renowned academic institutions such as the University of Notre Dame and Indiana University South Bend. These institutions offer opportunities for collaboration, continuing education, and professional networking, helping you grow both personally and professionally.

Affordable Living
South Bend boasts a high quality of life with a significantly lower cost of living compared to larger metropolitan areas. This affordability allows for comfortable living while pursuing your career goals.

Family-Friendly Environment
The city offers excellent schools, safe neighborhoods, and a wide array of family-friendly activities, making it a great place to raise a family while building your career.

Outdoor Recreation
With access to the St. Joseph River, hiking trails, and numerous parks, South Bend provides abundant opportunities for outdoor activities like fishing, kayaking, and biking, perfect for unwinding after a day at work.

Vibrant Community and Culture
South Bend has a rich cultural scene, including theaters, art galleries, museums, and a variety of dining options. Sports enthusiasts can enjoy events at the University of Notre Dame or local minor league baseball games.

Accessibility
South Bend's central location offers easy access to Chicago, Indianapolis, and Michigan's lakefront, providing the benefits of city amenities and travel opportunities while maintaining a close-knit community feel.

Work-Life Balance
Living in South Bend means you can enjoy a manageable commute, a supportive community, and ample opportunities for relaxation, ensuring a fulfilling work-life balance as you grow in your role as an RN Manager, Patient Care Services, PACU.

By living in South Bend, you'll join a thriving healthcare community in a welcoming city that supports your professional aspirations and personal well-being.

Commitment to Excellence
Beacon Health System is dedicated to delivering outstanding care, inspiring health, and connecting with heart. As a part of Beacon, you'll contribute to a mission-driven organization that prioritizes innovation, compassion, and quality in everything it does.

Comprehensive Benefits Package
Beacon offers a competitive compensation and benefits package, including medical, dental, and vision insurance, retirement plans with employer matching, tuition reimbursement, and wellness programs to support your personal and professional goals.

Professional Growth and Development
At Beacon, you'll have access to ongoing training, leadership development programs, and educational assistance to help you grow in your career. The system values internal promotions and offers pathways to leadership roles.

State-of-the-Art Facilities
Beacon Health System continually invests in cutting-edge technology and advanced facilities to ensure both patients and staff have access to the best tools for success.

Collaborative Culture
Beacon fosters a supportive and inclusive workplace culture that emphasizes teamwork and collaboration across departments. You'll work alongside dedicated professionals who share a commitment to improving lives.

Recognition for Excellence
Beacon Health System is recognized as a trusted healthcare provider, known for its high-quality care and strong community presence. Being part of an award-winning system offers prestige and pride in your work.

Community Impact
When you work at Beacon, you’re making a difference in the lives of patients and families in the community. Beacon Health System is deeply invested in the local area, providing outreach, education, and support to those in need.

Work-Life Balance
Beacon supports its employees with flexible scheduling, employee assistance programs, and wellness initiatives to promote a healthy work-life balance. Your well-being matters here.

Diverse Opportunities
Whether you're in nursing, clinical services, or administrative roles, Beacon provides a variety of career paths to suit your expertise and interests.

By choosing Beacon Health System, you'll join a respected organization where your work is valued, your career can thrive, and your contributions make a lasting impact.

PI258828928