Manager, Patient Accounts - MPV New Jersey MD Services, P.C

Minimum Education:

· Bachelors degree required. Masters degree preferred

· Higher education may be substituted for experience

Minimum Work Experience:

· 4-6 Years of experience within the healthcare industry preferred

· Higher education may be substituted for experience

Required Licenses/Certifications:

· HFMA Certified Revenue Cycle Representative (CRCR) or higher, AAHAM Certified Revenue Cycle Specialist

(CRCS) or higher, or Certified Professional Coder (CPC) preferred, but not required.

Required Skills, Knowledge, and Abilities:

· Experience in revenue cycle and third party reimbursement

· Analytical and critical thinking skills

· Excellent communication skills

· Proficiency in Microsoft Word, Excel and PowerPoint

· Strong attention to detail

· Ability to multitask, can work in a fast-paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way and has the ability to adapt to change.

Essential Functions:

· Supervise the Billing Department employees and the departmental billing functions that support the physician practices

· Manage all of the Billing Representatives, Billing Team Lead and Billing Coordinators including conducting performance reviews and providing feedback to staff and administration using performance management tools and reporting

· Coach, mentor, and influence direct reports, as well as foster teamwork within the department and the Physician Practices.

· Monitor the billing and collections functions and ensure that daily, monthly and annual metrics are met.

· Generate billing and collections reports as necessary. Provide monthly operating review reports to administration.

· Effectively manage the billing department and adhere to performance compliant activities within the department

· Manage and create the employee work schedules and prepare the yearly appraisals

· Interview and hire new employees

· Gather and verify current patient demographic information including but not limited to insurance information and treatment authorization

· Contact insurance companies and patients

· Process daily billings

· Complete and submit daily/monthly statistics and assist the Physicians with administrative duties

· Review trends and denials and generate statistics and recommendations for improvement

· Training all billing staff on new state or federal billing processes or procedures

· Other office and administrative responsibilities as assigned by supervisor and administration as deemed necessary

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