Manager, Operations (Special Collections) - National Geographic

How You’ll Contribute The Storytelling team works to expand the organization’s impact through journalism, photography, film/video, web content, mapping, and data visualization. As one of the largest funders to individual storytellers in this work, it also identifies key grantmaking, and fellowship opportunities with creative talent. Much of the team's programmatic activity is focused on identifying and building capacity for the next generation of diverse storytellers. Reporting to the VP of Special Collections, the Operations Manager provides administrative and project management support for the priority projects and initiatives of the team, including complex software projects, new workflows related to the Museum of Exploration, and the opening of the Special Collections to public access.Facilitates positive communication and productive collaborations within the team, across teams and brand partnerships, and with outside parties to meet goals and objectives in a timely manner and with excellent results. Your Impact Responsibilities Include: Project Management (70%) Provides logistical and operating support for Special Collections projects such as software systems, websites, cataloging, research grants, fundraising, renovation, facilities operations, collection management, reference and research, exhibitions/experiences, publications, productions, and grant-funded projects. In coordination with Special Collections leadership, develops and implements plans/ timelines/ roadmaps for projects that align with strategic goals and objectives. Supports the assessment of operational readiness for projects through knowledge of the organization and governance processes. Works with Special Collections leadership to identify opportunities to improve organizational efficiencies, facilitation, and project management. Monitors internal resources and third party vendors for effective execution of projects. Ensures all projects are delivered on time and within budget. Collaborates with Strategic Insights & Initiatives and Technology to track and summarize progress across critical metrics to deliver on mission and vision for the Special Collections department and NGS. Administrative (30%) Gathers information, identifies and includes stakeholders, facilitates productive meetings and asynchronous collaborations. Schedules and facilitates meetings, creates agendas, takes meeting notes, creates summary reports, and ensures follow-up on action items. Coordinates and creates internal and external communications, documentation, reports, and presentations. Oversees and supports systems that provide effective department organization, coordination, communication, and efficiency. Works closely with Special Collections’ budget manager to align spending with essential business operations. Educational Background Bachelor's Degree required. Minimum Years and Type of Experience 5+ years of experience within a library, archives, special collection, or museum or similar organization. Necessary Knowledge and Skills Mastery of competencies such as sound business judgment, facilitation, decision making, problem solving, and team building. Ability to manage concurrent initiatives and work streams from planning to delivery, utilizing a variety of project management tools and methodologies. Ability to prepare/compose/edit written materials and correspondence. Should have excellent oral and written communications skills. Ability to think creatively, strategically and systematically. Ability to work on multiple projects, under deadlines, with changing priorities in a dynamic, fast-paced, environment. Ability to support change management within a defined team. Knowledge of and comfort with Agile frameworks. Desired Qualifications Experience with project management tools and approaches Experience leading or facilitating collaborative projects Experience with software systems and operations unique to library, archives, museum, media and special collections management Supervision No direct reports Salary Information The National Geographic Society offers a competitive and holistic total rewards package. Our compensation structure and transparent pay philosophy are based on industry-specific market data for similar-sized nonprofit organizations. The salary range for this position accounts for a wide range of factors including but not limited to organizational need; specific skill sets; experience and training; certifications; and more. At the National Geographic Society, individuals are typically hired at or near the starting point of the salary range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $76,000 - $80,000. In addition, the National Geographic Society offers a competitive and comprehensive benefits package that includes, but is not limited to, medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31; paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks. Job Designation Resident - Our Resident category recognizes that certain staff need to be physically present at Base Camp to do their work. Some Resident staff must be at Base Camp every day to do their jobs, while others may only need to be physically present onsite some of the time to meet looming deadlines or to get work done and may require a unique schedule. As such, this category has been revised to provide maximum flexibility depending on what’s required for each individual role. The days Resident staff come into the office will be determined by their teams and workflow, and they should work with their supervisors to determine their specific schedule. And throughout the year, their schedule may be adjusted based on cyclical work cycles, deadlines, and/or ebbs and flows of work. Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. Who We Are The National Geographic Society uses the power of science, exploration, education and storytelling to illuminate and protect the wonder of our world. Our mission is only complete when our staff, explorers, educators, youth and partners are seen, valued, and heard. We embrace each person’s identity, experiences, and abilities, and we commit to cultivating an environment where everyone benefits from opportunity, mutual respect and a sense of belonging. We are committed to cultivating an environment that promotes diversity, equity and inclusion for our staff, explorers and educators and partners. National Geographic's headquarters is located in the heart of Washington, D.C. We offer our employees a comprehensive benefits package, including health and dental benefits, generous vacation and parental leave time, a 401(k) plan, flexible work options, career development, and a thriving Diversity, Equity and Inclusion program. In addition to our generous benefits, we also offer unique perks which include free museum admission, discount to our museum store, film screenings, world class events with visiting speakers, an employee volunteer day and a robust wellness program.