Manager, Operations, Food and Beverage at Sanford Health

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Great Shots

Location: Sioux Falls, SD

Address: 2505 W Benson Rd, Sioux Falls, SD 57107, USA

Shift: Varies

Job Schedule: Full time

Weekly Hours: 40.00

Job Summary

The Operations Manager will lead and direct the daily operations of a hospitality and/or Food and Beverage venue located at the Sanford Sports Complex and consistently deliver an exceptional guest and employee experience alongside the Operations Director and the rest of the management team. Lead and develop the front of house (FOH) and back of house (BOH) teams; and assist the Operations Director in driving sales, managing costs, growing the business; with a focus on leading the opening shift process; food ordering, inventory and price updates; recipe build maintenance; BOH systems, receiving and storage including sidework and organization of those areas. Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience. Provide guidance and leadership to hourly and management teams and respond immediately and effectively to guest and employee needs and feedback. Maintain proficiency in job functions of all FOH and BOH positions and provide active back-up support when business needs require. Assist in managing costs, driving sales and growing the business in support of financial goals. Partner with management team to interview, hire, onboard, train, schedule, supervise and develop employees. Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.

Perform opening sanitation checklist, pre-shift line check and shift walk-throughs. Balance, pare and maintain security of all cash banks. Prepare for and conduct pre-shift and other employee meetings. Ensure repair and maintenance needs are addressed. Understand and follow the food allergy procedure and special orders/restrictions. Ensure proper food storage, quality and presentation standards, including temperature controls. Monitor and ensure the venue and the team's compliance with policies and procedures as well as all legal and regulatory requirements (including but not limited to safety and sanitation regulations and alcohol management). Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high-cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries.

Qualifications

Bachelor’s Degree required. In lieu of degree, leadership may consider eight years of applicable experience.

Must have at least ten years of restaurant or food service experience, with a minimum of 3 of those years being in a leadership role. Must be 21 years of age or older to meet age requirements for this position.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0210721

Job Function: Other

Featured: No