Manager of Product - Ascend Software

Ascend is a fast-growing SaaS company that helps mid-market and large enterprise customers automate accounts payable processing through text extraction, machine learning and powerful integration into their financial systems – saving them millions each year.  Our clients include household names like NASCAR, Panera, Virgin Voyages, Life Time Fitness and PGA Tour as well as many of the nation’s largest and most renowned hospitals and health systems, financial services providers, and higher education institutions. 

Ascend is a fully remote company that offers competitive pay, great benefits and flexible time off.  Most importantly, we offer the chance to learn, take ownership and build your career the way you’ve envisioned. 

What would you do at Ascend? 

We are seeking a dynamic and experienced Manager of Product to lead our innovative team in shaping the future of our Invoice Automation platform. You will be leading the team that is involved in the complete SDLC starting with ideation and ending with deploying new products and features. This role is critical in driving continuous enhancements to our products by ingesting ideas from multiple channels and generating achievable closely aligned business product roadmaps. 

The ideal candidate will have a strong background in SaaS product management, a deep understanding of ERP invoice management, Machine Learning, AI technologies, invoice and Accounts Payable processes, and a proven track record of successfully bringing software products to market. The salary range for this position is $140,000-$160,000.  This is a remote position.

Your day-to-day would include: 

Product Strategy and Vision: 

• Develop and articulate a compelling product vision aligned with company goals. 

• Lead the product strategy, ensuring it remains competitive and addresses market needs. 

• Responsible for generating and presenting key product metrics to all levels of the organization.  

Team Leadership: 

• Hire, manage and mentor a team of product managers, ensuring collaboration and effective communication. 

• Foster a culture of innovation, accountability, and continuous improvement within the product management team. 

• Manage and ensure that documentation and training are in continuous alignment with current and future products/enhancements. 

Product Development: 

• Oversee the entire product development lifecycle, from ideation to delivery, leading launch activities.  

• Collaborate with engineering, design, and data science teams to translate product vision into clear and actionable plans. 

• Own and lead key agile functional processes and planning tasks/meetings. 

• Own and manage backlog of user stories with a continuously groomed backlog of 2 sprints  

Market Analysis: 

• Conduct market research and competitor analysis to identify opportunities and threats. 

• Stay abreast of industry trends, emerging technologies, and customer needs to inform product decisions. 

• Perform pricing, cost, product market fit, ant willingness to pay analysis to validate product ideas. 

Roadmap Planning: 

• Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on business value and customer impact. 

• Work closely with key customers and internal stakeholders to gather requirements, ensure alignment with company objectives, define, and deliver revolutionary features and functionality. 

Cross-Functional Collaboration: 

• Collaborate with sales, marketing, and customer success teams to drive successful product launches and adoption. 

• Collect and analyze user feedback to inform product improvements and updates. 

What is Ascend looking for in a candidate? 

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus. 

• Minimum 7 years experience in product management roles with 3 years in management role. 

• Proven experience in product management within a SaaS environment. 

• Strong understanding of OCR, Machine Learning, AI, and data workflows a plus 

• Demonstrated success in leading cross-functional product teams. 

• Excellent communication and interpersonal skills. 

• Strategic thinker with a results-oriented mindset. 

• Familiarity with Workday or other ERP integrations a strong plus 

Why should you apply? 

• We offer everything you’d expect from a profitable company including a great salary, comprehensive health care benefits (100% covered for employees, 50% for dependents), and a generous retirement plan match. 

• You’ll receive an annual Lifelong Learning Allowance to use towards learning opportunities of your choice (cooking lessons, dance lessons, language lessons, etc.) 

• You’ll receive flexible time off, 10 paid holidays, Flex Fridays during the summer and one week off between Christmas and New Year’s. 

• A platform for good: a culture of Diversity, Equity & Inclusion, charity matching and volunteer days—creating belonging for all is in our DNA both inside and outside of work.  

• Remote-first culture. No matter where you are, you’ll feel connected to the team. 

• We take family seriously and offer flexible schedules and generous parental leave programs. 

• We give you great tools and tech to do your best work: Hardware, software, and home office setups. 

Our Interview and Hiring Process

We want the best people on our team.  To get them, we’ve built our hiring process around three Ts:  through, transparent and thoughtful.  Our interview process is an honest evaluation of what you’ve done, what you’re good at, and what you’re working on improving.  The goal of this process is to identify, as objectively as possible, people who will raise the level of play within our company. 

Here's how it works: 

• Application 

• Screening interview – phone call (30-60 minutes) 

• Deep dive interview with the hiring manager – phone call (90 minutes) 

• Focused interviews with select potential teammates – 2 to 3 video calls (30 mins each) 

• Reference calls with your last several managers 

• Offer letter 

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