Manager of Plant Operations - Northern California Behavioral Health System

POSITION TITLE: Manager of Plant Operations

REPORTS TO: Director of Plant Operations

DESCRIPTION OF POSITION:

To directly assist the Director of Plant Operations in managing the Plant Operations Department by ensuring the maintenance of a safe, clean healthy physical environment for patients, staff, and guests of the organization.                                                                                                                                            

KEY RESPONSIBILITIES:

·         Manage Plant Operations staff which consists of Maintenance Technicians and E.V.S. (Housekeeping) staff according to existing policies, procedures, budgetary constraints and safe practices including selecting, training, and scheduling the activities of all department staff performing a variety of maintenance and housekeeping activities.

·         Schedules work based upon established priorities, budgetary constraints and agreed-upon plan of preventative maintenance.

·         Carries out personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.

·         Ensures all department staff are trained to perform their jobs to the best of their ability through competency review and training/retraining.

·         Understands/maintains regulatory code compliance required by regulatory agencies such as the Joint Commission, Health Care Access & Information, California Department of Public Health, Centers for Medicare and Medicaid Services, to ensure the hospital is survey ready as it relates to Plant Operations. Also, interacting with regulatory compliance staff/surveyors as needed.

·         Conduct inspections including but not limited to Environment of Care, Risk Assessment, and other inspections upon request of the DPO to ensure that standards of cleanliness and safety are being maintained according to established policy and regulatory requirements.

·         Conducting drills and exercises such as fire drills and disaster exercises (i.e. wildfire, earthquake, etc.) with staff and patient participation along with training department staff how to conduct the fire drills. Initiating and participating in a Hospital Incident Command System/center when required.

·         Ordering and maintaining department inventory of supplies for both maintenance and E.V.S. (Housekeeping) to maintain the facility effectively.

·         Troubleshoot and repair facility equipment if possible.

·         Contacts and coordinates maintenance repairs, selected services with vendors for service requests as well as contacting equipment and parts vendors to place orders for equipment and parts when needed in a timely and efficient manner.

·         Create, review and update hospital policies and procedures that the Plant Operations Department oversees.

·         Establishing accounts with new vendors when needed and maintaining existing accounts with existing vendors.

·         Establishes and maintains a quality assurance program whereby appropriate evaluation of products and service is easily discernable.

·         Works with the Plant Operations Director on department fiscal management.

·         Performs related duties as requested.

·         Be able to fill in for the Director of Plant Operations and effectively run the department in their absence.

·         Upholds the organization's ethics and customer service standards.                

·         Being available remotely in case a facility emergency arises that requires a response whether it be going onsite or contracting Plant Ops. staff, vendors or emergency responders to address the issue.

·         Working as a project manager on various facilities improvement or code compliance projects in differing sizes in scale.

·         Setting up computer & phone equipment including but not limited to desktop/laptop computers, desk phones, and tablets.

·         Working with our offsite I.T. Department and troubleshooting I.T. equipment such as data ports, switches, patch panels, servers, wireless access points, and cell boosters.

·         Being able to read and decipher blue prints.

·         Identifying areas of the department that need improvement creating a plan, and implementing the plan.

·         Processing department staff’s timecards.

·         Checking the security cameras on a daily basis to ensure they are working correctly and pointed in the optimal direction. Ensuring offline cameras are brought back online when needed or replaced if needed. Investigate suspicious activity or reports of suspicious activity (I.E. someone suspected of trespassing on hospital grounds).

·         The Manager of Plant Operations maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures)

Helping to cover and/or train our sister hospital’s Plant Ops. Staff as needed.

Requirements

POSITION REQUIREMENTS:

Knowledge and Experience:

·         High School or equivalent required, plus technical training and experience.                                                                                

·         Required license - Driver's License.        

·         Minimum 2 years’ experience in a facilities maintenance management position (preferably in healthcare).

·         Experience with policy creation, review, and revision highly desired.

·         Regulatory code compliance experience highly desired. 

·         Current CPR certification recommended.              

·        Verbal de-escalation and physical intervention program as approved by the CNO.                                                                                         

PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS: 

·         Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or 20 pounds of force constantly to move objects.                                                                                                                                      

·         The work is subject to inside environmental conditions; protection from weather conditions but not necessarily from temperate changes.                                                                                                                                                   

·         The work is subject to outside environmental conditions: No effective protection from weather.                                          

·         The work is subject to:                                                                                                                                                              

-          Both environmental conditions: Activities occur inside and outside.                                                                                     

-          Extreme cold: Temperatures below 32 degrees for period of more than one hour.                                                           

-          Extreme heat: Temperature above 100 degrees for periods of more than one hour.                                                        

-          Noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.   

-          Vibration: Exposure to oscillating movements of extremities or whole body.                                                                     

-          Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.                               

-          Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gases or poor ventilation.            

·         Oils: There is air and/or skin exposure to oils and other cutting fluids.

Skills and Abilities:

·         Maintains confidentiality of patients at all times.

·         Sensitivity to, and willingness to interact with, persons of various social, cultural, economic and educational backgrounds.

·         Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint).

·         Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.

·         Strong written and verbal communication skills.

·         Ability to work independently and as part of a team.

·         Good judgment, problem-solving and decision-making skills.

·         Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.

·         Ability to work in a fast-paced, expanding organization.

Physical Requirements:  

While performing the duties of this job, this position is frequently required to do the following: 

·         Use standard office equipment and access, input, and retrieve information from a computer.   Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. 

·         Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. 

·         Give and follow verbal and written instructions with attention to detail and accuracy. 

·         Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.

·         Vision: see details of objects at close range.

·         Coordinate multiple tasks simultaneously. 

·         Reach forward, up, down, and to the side. 

·         Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.

Benefits

• Medical
• Vision
• Dental
• 401(k)
• 3.5 Weeks Paid Time Off
• $25,000 Life insurance policy is provided at no charge to the employee