Manager of Nursing Education - Dartmouth-Hitchcock Health

Manager of Nursing Education

Responsible for ensuring consistent, high quality Nursing education program content and delivery, including onboarding operations.  Leads and manages a team of nursing education professionals to achieve department goals.  Role models enthusiasm for continuous learning and commitment to excellence in patient centered care in a complex and changing environment.  Serves as an exemplar of engagement and professionalism. 

The mission of the Nursing Education Center (NEC) is to promote and support the overarching nursing strategic plan and initiatives originated by the CNO and the Center for Nursing Excellence. We accomplish this through the development and implementation of programs based on adult learning theories and best practice for nursing education. Our work includes initial onboarding, clinical area orientation, competence assessment (initial and ongoing), preceptor excellence program, and ongoing professional development for nurses throughout their career journey at D-H.

The centralized department structure will facilitate the development of skills in critical thinking, clinical reasoning, effective communication, and interdisciplinary collaboration for D-H nurses. We collaborate with subject matter experts and ancillary departments in creating educational programs and annual competence plans to meet the needs of practice settings for ambulatory, emergency, inpatient, perioperative, and procedural. We utilize evidence-based concepts and programs related to patient safety and quality process improvement throughout our nursing education programs.

We support the successful transition to professional practice for nurses through a nurse residency program. We foster transition to clinical practice in desired specialty areas with experiential learning activities including simulation education. We facilitate in the development of nurses as preceptors through evidence-based curriculum

1. Collaborates with Nursing Leadership to establish a vision, strategic plan, goals, metrics and programs for the department in alignment with the D-H Nursing Professional Practice Model and D-H Nursing Strategic Plan.
2. Assesses, develops, plans, implements and evaluates education and training programs to meet the initial orientation, precepting, rollout, and ongoing clinical competency needs of Nursing clinicians. Ensures such programs are evidence–based and compliant with all applicable regulatory and accreditation standards.
3. Partners as indicated with organizational leaders to ensure that employee safety and environment of care safety standards and expectations are met and supported by educational programs.
4. Leads and manages a team of nursing education professionals to achieve department goals. Fosters and role models a high level of individual initiative and accountability for demonstration of current clinical expertise in assigned areas and participation in quality improvement and practice governance including policy and procedure development and review.
5. Manages the hiring process for assigned staff members. Evaluates the performance of assigned staff members, including coaching and performance management processes.
6. Establishes a highly collaborative and mutually effective working relationship with clinical and operational departments.
7. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with persons of other cultures or backgrounds.
8. Maintains organizational committee and workgroup assignments and actively participates to affect improvement in patient outcomes and D-H outcomes.
9. Performs other duties as required or assigned.

• Master’s Degree in Nursing required.
• 5 years of experience in nursing with evidence of leadership, operations, project management, and consultative skills required.
• Experience in program design and organizational implementation.
• Demonstrated ability to function independently.
• Excellent interpersonal skills, with the ability to communicate effectively and concisely both verbally and in writing with individuals and groups at various levels and various disciplines desired.

• Licensed Registered Nurse with NH eligibility
• Basic Life Support (BLS) Certificate required.