Manager of Individual Support - The Frick Museums and Art of Pittsburgh
Pittsburgh, PA
About the Job
Manager of Individual Support
The Manager of Individual Support advances the Frick's mission and values by fostering a feeling of community among donors and by supporting efforts to increase charitable giving and membership, primarily through building stronger relationships with individual mid-level and major donors. They work closely with the Director of Advancement & Engagement to guide annual fund and membership efforts and steward individual donors by: setting strategy and executing fundraising plans for sustaining and growing the number of annual donors; encouraging increased levels of support; promoting planned giving; and converting annual donors and members to Frick Societies-level supporters. As part of a highly collaborative Advancement & Engagement team, the Manager of Individual Support assists Frick senior leadership and members of the Board of Trustees in efforts to steward donors and cultivate new relationships.
Hours: Primarily Monday – Friday, 9:00 A.M. – 5:00 P.M., some evenings and weekends
Reports to: Director of Advancement & Engagement
Status: Full‐time, exempt with benefits
Salary: $53,200-$66,500, based on experience
Responsibilities:
Mid-level and Major Giving (30%)
Annual Fund and Membership (30%)
Admin (30%)
Other (10%)
Qualifications:
The Frick Pittsburgh is an Equal Opportunity Employer committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equity and urges qualified diverse applicants to apply.
ABOUT THE FRICK PITTSBURGH
The Frick Pittsburgh is a multi-disciplinary cultural organization that includes a fine art museum, transportation museum, historic house museum, and arboretum located on ten acres of stunning lawns and gardens in Pittsburgh’s historic East End. With world-class art exhibitions, lively public events, engaging educational programs, and our region’s most beloved Café, the Frick welcomed approximately 100,000 visitors in 2023.
The Frick’s mission is to share “authentic experiences with art, history and nature that inspire and delight”—work that furthers the vision of our founder, Helen Clay Frick. Our Strategic Plan and Equity Commitments center the needs of current and prospective visitors of all ages and backgrounds, including those who haven’t previously thought of the Frick as a place for them.
With a mindset of radical empathy and a commitment to become an anti-racist organization, the Frick’s dedicated team seeks to realize our vision of offering “experiences of discovery, inspiration and learning” that are “essential to people’s lives and to the cultural fabric of our region.”
The Manager of Individual Support advances the Frick's mission and values by fostering a feeling of community among donors and by supporting efforts to increase charitable giving and membership, primarily through building stronger relationships with individual mid-level and major donors. They work closely with the Director of Advancement & Engagement to guide annual fund and membership efforts and steward individual donors by: setting strategy and executing fundraising plans for sustaining and growing the number of annual donors; encouraging increased levels of support; promoting planned giving; and converting annual donors and members to Frick Societies-level supporters. As part of a highly collaborative Advancement & Engagement team, the Manager of Individual Support assists Frick senior leadership and members of the Board of Trustees in efforts to steward donors and cultivate new relationships.
- Must have a commitment to fostering a workplace culture of Equity and Inclusion.
- Must be able to show proof of COVID vaccination and booster.
Hours: Primarily Monday – Friday, 9:00 A.M. – 5:00 P.M., some evenings and weekends
Reports to: Director of Advancement & Engagement
Status: Full‐time, exempt with benefits
Salary: $53,200-$66,500, based on experience
Responsibilities:
Mid-level and Major Giving (30%)
- Identify and manage a portfolio of mid-level and major donor prospects with the goal of increasing gift level and/or frequency.
- Plan cultivation, solicitation, and stewardship activities for individuals in order to secure mid-level, major gifts, including encouraging Frick Societies support at $1,000+ levels.
- Promote planned giving opportunities and encourage existing donors to consider planned gifts to the Frick. Hold responsibility for implementing planned giving strategies and campaigns (currently working with FreeWill).
- Manage the annual solicitation of members of the Board of Trustees.
- Engage senior staff and Trustees in the identification, cultivation, and stewardship of donors.
- In collaboration with the Director of Advancement & Engagement, plan and implement member cultivation and stewardship activities, including events.
- Participate in pipeline meetings and work with Advancement & Engagement team to identify and create strategies for individuals with mid-level and major giving capacity and inclination.
Annual Fund and Membership (30%)
- In collaboration with Director of Advancement & Engagement and A&E colleagues, plan, implement, and manage a comprehensive direct mail program and online strategy for annual fund and membership that includes a calendar outlining the proposed campaign activity, expected return on investment and reporting expectations.
- Hold responsibility for planning aspects of campaigns, including but not limited to convening internal teams and relevant vendors and managing campaign calendar.
- Collaborate with colleagues to develop cultivation and stewardship strategies for annual donors and members of all levels.
Admin (30%)
- Manage Frick Societies program (benefits delivery and cultivation and stewardship activities and communications) and work with members of Advancement & Engagement team to implement.
- Work with Advancement & Engagement team, Executive Director, and Advancement & Engagement Committee to align Frick Societies with organizational values, vision, and long-range plans.
- Monitor, report, and interpret donor activity on a weekly, monthly, and quarterly basis and communicate to appropriate staff. Create and implement contingency plans when needed.
- Appropriately and accurately report and record activity in the department CRM system (currently Raiser’s Edge).
- Complete prospect research as appropriate using department resources (currently DonorSearch).
- Participate in department budget planning and manage appropriately.
Other (10%)
- Support other efforts and complete other related duties as assigned.
Qualifications:
- Bachelor’s degree or equivalent in a related field required
- 5 years of relevant professional fundraising experience with demonstrated results
- Ability to think and work creatively and strategically
- Self-starter who takes initiative to advance projects and goals
- Excellent interpersonal skills with ability to collaborate effectively with both donors and staff
- Excellent organizational and planning skills with attention to accuracy and detail
- Demonstrated strong writing and editing skills with ability to develop proposals, reports, correspondence, and presentations
- Ability to manage a variety of responsibilities under pressure in a fast-paced work environment
- Team player with positive attitude
- Financial analysis/budgeting experience strongly preferred
- Proficiency in Window Office suite required, familiarity with Microsoft Teams a plus
- Raiser’s Edge experience strongly preferred
- Clearance of a criminal background check
The Frick Pittsburgh is an Equal Opportunity Employer committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equity and urges qualified diverse applicants to apply.
ABOUT THE FRICK PITTSBURGH
The Frick Pittsburgh is a multi-disciplinary cultural organization that includes a fine art museum, transportation museum, historic house museum, and arboretum located on ten acres of stunning lawns and gardens in Pittsburgh’s historic East End. With world-class art exhibitions, lively public events, engaging educational programs, and our region’s most beloved Café, the Frick welcomed approximately 100,000 visitors in 2023.
The Frick’s mission is to share “authentic experiences with art, history and nature that inspire and delight”—work that furthers the vision of our founder, Helen Clay Frick. Our Strategic Plan and Equity Commitments center the needs of current and prospective visitors of all ages and backgrounds, including those who haven’t previously thought of the Frick as a place for them.
With a mindset of radical empathy and a commitment to become an anti-racist organization, the Frick’s dedicated team seeks to realize our vision of offering “experiences of discovery, inspiration and learning” that are “essential to people’s lives and to the cultural fabric of our region.”
Source : The Frick Museums and Art of Pittsburgh