Manager of Account Management - CHG Medical Staffing

In the early 1990s, Australia and New Zealand had an urgent need for doctors. A need Global Medical Staffing was born to fill. Since then, we've successfully matched thousands of doctors with clients around the world. The people at Global Medical Staffing are as unique and adventurous as the assignments we offer. If that sounds like your kind of place - and you have the right skills - consider joining our extended CHG family of brands.

A Manager of Account Management will be responsible for cultivating and growing relationships within existing and new GMS accounts to drive margin growth and develop specialty expansion within individual accounts. This person will lead a team of one or more Account Managers to ensure client retention and growth across division.

Responsibilities:

• Coach and mentor team members by conducting weekly one on one meetings, side by side coaching and other growth-related activities.
• Maintain regular and ongoing dialogue and direct contact with existing clients to build relationships and expand specialties.
• Execute cross-divisional collaboration and indirect leadership of CHG's brand partners.
• Develop and implement new solutions to meet client needs.
• Leverage current internal relationships between leaders and BDE teams to grow the business.
• Focus on client facing activities with GMS direct clients to ensure we are meeting and exceeding client expectations.
• Build relationships with decision-makers in an effort to mitigate risk and build strategic partnerships with GMS direct clients.
• Maintain oversight of accounts to ensure client satisfaction and building high level relationships, with the objective to expand their business with GMS.
• Be prepared to travel for the purpose of face to face interactions with clients.
• Prepare and deliver client presentations as well as provide analytics of individual clients.
• Demonstrate clear understanding of various types of Health Care delivery systems and put strategic plans in place to address customer needs as requested.
• Partner with ECS, internal divisions, and teams regarding client needs.
• Maintain and update client information in database.
• Develop with GMS BDE team new target marketing plans and strategies that grow market share.
• Negotiate client contracts and serve as agent in making contractual commitments on behalf of the division.
• Successful at planning targets and cold calling to establish new contacts within current client health systems.

Qualifications:

• Proven success in development and growth of clients
• Proven, successful track record of hitting sales goals and quotas
• Solutions- focused approach to clients
• Influential written and oral communication skill at a professional level
• Effective public speaking and information presentation skills
• Effective and proven sales, negotiating and closing capabilities- in long service-oriented sales cycle
• Experience in providing a high degree of customer service
• Excellent organization, prioritization and problem-solving skills
• Excellent cross-functional collaboration across multiple brands/divisions
• Minimum of three years of proven experience in healthcare staffing
• Minimum of 3 years of professional account management and outside sales
• Bachelor's Degree required

Preferred:

• Ability to devise and execute work goals independently
• Ability to understand complex healthcare systems
• Ability to target and sell to high level decision makers
• Proven ability to achieve and exceed sales goals and objectives
• Ability to be persuasive and influential in verbal and written communication
• Analyze business trends/indicators and create successful business plans

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $72,000 -- $192,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

We are an Affirmative Action/Equal Opportunity Employer
Veterans/Disabled
We are an at-will employer

What makes CHG Different? You.