Manager - Mobility & Mac DevOps Engineer - Johnson and Johnson

The role will be the technical manager focused on Mobile device and Mac device management, endpoint security, automation, and application management for Johnson & Johnson globally. This person will further deep technical collaborations technology service teams as well as technology vendors and be accountable for service design, development, testing, release, updates, hardware evaluation and selection, and ongoing lifecycle management. This role serves as a key work with other teams within Johnson & Johnson Technology, including peers within the End User Computing teams, Productivity & Collaboration, Regional teams, Service Delivery & Support, Information Security and Risk Management, Business Technology organizations, partnering to overcome obstacles and drive continuous improvement. This position's location will be in Raritan, NJ, New Brunswick, NJ, Titusville, NJ or remote work the in the U.S.

Main Responsibilities:

• Engineer solutions for J&J's anywhere workforce by enabling modern management, automation, endpoint analytics, remote provisioning/onboarding, remote support capabilities, security tools and policies that balance risk management and end user experience.
• Provide domain expertise on Mac management in the enterprise, including migration from JAMF Pro to Microsoft Intune.
• Serve as lead for team's automation efforts, including client-side scripting and workflow orchestration with ServiceNow team.
• Develop new enterprise services and capabilities to address security and compliance risks while enabling global business needs. This includes expanding Mac as a Choice to a broader set of users.
• Evaluate and implement emerging use cases for GenAI in End User Compute domain.
• Work with multi-functional teams including Legal, Compliance, Business Technology teams, Information Security and Risk and Management to create policies and implement technical solutions to carry out those policies.
• Ensure alignment with requirements that support onsite, hybrid and remote workstyles.
• Closely monitor vendor's roadmap, release notes and feature sets.
• Work closely with other End User Compute teams (Windows Core OS team, automation, virtualization, device strategy), Productivity & Collaboration as well as Service-Delivery and Operations teams to ensure an efficient and consistent end user experience.
• Leverage tools like Databricks, Nexthink, PowerBI and Graph to generate reports to enable data-driven decisions and monitor impact of service.
• Understand industry-leading solutions and trends for assigned technologies and apply those as appropriate.
• Interact and collaborate with partners on key service considerations that align with product vision, features and roadmap.
• Technical areas of responsibility:
• Microsoft Intune and integration with Entra ID
• JAMF Cloud
• Apple Business Manager (ABM), Device Enrollment Program (DEP), and Automated Device Enrollment (ADE)
• Mobile application publishing, deployment, and lifecycle management
• Microsoft Conditional Access
• Policy management through configuration profiles
• Operating system updates and management
• Mac software packaging, deployment, and lifecycle management
• macOS automation/scripting

Education:

• Bachelor's degree or equivalent work experience

Experience and Skills:

Required:

Experience and Qualifications

• 8 years leading enterprise IT services, technical products, or projects .
• Demonstrated ability engineering solutions to manage, monitor, and deploy macOS, iOS and Android devices in an enterprise environment using JAMF and Intune.
• Domain expertise in enterprise Mac management, including JAMF Pro and Microsoft Intune, Bash/zsh automation scripting, PowerShell scripting, and software packaging.
• Expertise in automation scripting with Python, PowerShell, etc.
• Familiarity with Microsoft GraphAPI scripting and reporting.
• Understanding of workflow orchestration and enterprise automation with ServiceNow or similar tool.
• Deep technical expertise in systems and endpoint management technologies and end-user-computing cloud services in an enterprise environment.
• Experience with hardware and performance monitoring.
• Consistent record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Experience driving technology adoption and reporting on workplace technology adoption.
• Digital workplace tool management expertise: management tools, techniques, monitoring, and integration.
• Experience with configuration management, identity and access management, active directory, desktop virtualization, collaboration platforms and other cloud-based services.
• Experience with continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity.
• Understanding Entra ID, SSO, conditional access authentication flows.
• Create and maintain solutions architecture artifacts and other strategy and system documentation.
• Understanding business needs and partner with appropriate IT counterparts/clients to recommend technology solutions.
• Solid understanding of how machine learning (ML) can enhance automation.
• Experience creating technology roadmaps and considering business requirements.
• Principal Engineer, Platform/Cloud Engineering (ST7).

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

The anticipated base pay range for this position is $115,000 to $197,800

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• Employees are eligible for the following time off benefits:
• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.