Manager Measurement Systems - PSEG
Springfield, NJ
About the Job
Requisition : 77575
PSEG Company: Public Service Electric & Gas Co.
Salary Range : $ 114,500 - $ 188,100
Incentive : PIP 15%
Work Location Category : Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
Position serves as PSE&G's Manager Measurement Systems for Smart Meter Operations Center. Reports to Manager Revenue Measurement & Protection.
Job Responsibilities
+ This position will manage and lead the Smart Meter Operations Center (SMOC) team in day-to-day responsibilities of AMI meter data collection, processing, and distribution, as well as real time integrations to other lines of business. This position will be responsible for the AMI Head End System, the Meter Data Management System, and the people working within those systems. Lead the group through day-to-day work activities, as well as provide support during storms, weekends, and holidays when needed. There is the possibility that the SMOC will run 24 hours a day, seven days a week to support operations if needed. Responsible for managing system updates, upgrades, and coordinating across lines of business during integrated system outages.
+ Partner and work directly with representatives from all lines of business including Customer Care, Electric Distribution, Gas Distribution, Settlement, Solar, Customer Technology, Collections, OMS, RID, and more to accomplish company wide goals.
+ This position will manage a group of supervisors, data systems administrators, and/or data systems analysts that support the AMI systems and processes.
+ Work with outside vendors of metering systems, manage relationships and help develop and integrate new products and metering solutions.
+ Plan, organize and coordinate a diverse workforce to ensure work is done safely and efficiently to maximize operational effectiveness and achieve department targets.
+ Monitor and analyze departmental, team and individual performance in an effort to drive efficiency, process improvements and achieve scorecard targets.
+ Mentor and develop new associates. Motivate, coach and develop personnel towards high levels of performance and/ or technical competence.
+ Achieve operational excellence and safe work behaviors through leadership, teamwork and effective communication.
+ Apply knowledge of PSEG Standards for Business Controls and meet management's expectation for effective internal business controls. Support storm or other peak workload events.
+ Ensure a safe working environment.
Job Specific Qualifications
Required:
+ Bachelor’s Degree or minimum 9 years of experience working with Metering.
+ Minimum 5 years of leadership experience.
+ Strong technical and analytical skills.
+ Fundamental knowledge/experience in meter data collection and processing.
+ Demonstrated project management skills.
+ Demonstrated ability to lead, develop, and motivate high performing teams.
+ Strong teamwork and interpersonal skills.
+ Ability to make decisions, proactively resolve system issues, ability to provide long/short term operational and performance improvement issue resolutions.
+ Because the job requires driving to company locations and off-site assignments and events, must possess a valid driver’s license with a safe and satisfactory driver history.
Desired Qualifications:
+ MBA.
+ Knowledge of the meter to cash process.
+ Experience managing processes or programs across different lines of business.
Minimum Years of Experience
9 years of experience
Education
Bachelor
Certifications
None Noted
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings (https://corporate.pseg.com/careers) ) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO/AA INFORMATION _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Pay Transparency Nondiscrimination Provision
Diversity at PSEG: Equal Opportunity Employer
PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
Need to request an accommodation?
If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
PSEG Company: Public Service Electric & Gas Co.
Salary Range : $ 114,500 - $ 188,100
Incentive : PIP 15%
Work Location Category : Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
Position serves as PSE&G's Manager Measurement Systems for Smart Meter Operations Center. Reports to Manager Revenue Measurement & Protection.
Job Responsibilities
+ This position will manage and lead the Smart Meter Operations Center (SMOC) team in day-to-day responsibilities of AMI meter data collection, processing, and distribution, as well as real time integrations to other lines of business. This position will be responsible for the AMI Head End System, the Meter Data Management System, and the people working within those systems. Lead the group through day-to-day work activities, as well as provide support during storms, weekends, and holidays when needed. There is the possibility that the SMOC will run 24 hours a day, seven days a week to support operations if needed. Responsible for managing system updates, upgrades, and coordinating across lines of business during integrated system outages.
+ Partner and work directly with representatives from all lines of business including Customer Care, Electric Distribution, Gas Distribution, Settlement, Solar, Customer Technology, Collections, OMS, RID, and more to accomplish company wide goals.
+ This position will manage a group of supervisors, data systems administrators, and/or data systems analysts that support the AMI systems and processes.
+ Work with outside vendors of metering systems, manage relationships and help develop and integrate new products and metering solutions.
+ Plan, organize and coordinate a diverse workforce to ensure work is done safely and efficiently to maximize operational effectiveness and achieve department targets.
+ Monitor and analyze departmental, team and individual performance in an effort to drive efficiency, process improvements and achieve scorecard targets.
+ Mentor and develop new associates. Motivate, coach and develop personnel towards high levels of performance and/ or technical competence.
+ Achieve operational excellence and safe work behaviors through leadership, teamwork and effective communication.
+ Apply knowledge of PSEG Standards for Business Controls and meet management's expectation for effective internal business controls. Support storm or other peak workload events.
+ Ensure a safe working environment.
Job Specific Qualifications
Required:
+ Bachelor’s Degree or minimum 9 years of experience working with Metering.
+ Minimum 5 years of leadership experience.
+ Strong technical and analytical skills.
+ Fundamental knowledge/experience in meter data collection and processing.
+ Demonstrated project management skills.
+ Demonstrated ability to lead, develop, and motivate high performing teams.
+ Strong teamwork and interpersonal skills.
+ Ability to make decisions, proactively resolve system issues, ability to provide long/short term operational and performance improvement issue resolutions.
+ Because the job requires driving to company locations and off-site assignments and events, must possess a valid driver’s license with a safe and satisfactory driver history.
Desired Qualifications:
+ MBA.
+ Knowledge of the meter to cash process.
+ Experience managing processes or programs across different lines of business.
Minimum Years of Experience
9 years of experience
Education
Bachelor
Certifications
None Noted
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings (https://corporate.pseg.com/careers) ) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO/AA INFORMATION _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Pay Transparency Nondiscrimination Provision
Diversity at PSEG: Equal Opportunity Employer
PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
Need to request an accommodation?
If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
Source : PSEG