Manager, Learning & Development - SkillSource Learning Partners
Sonoma, CA 95476
About the Job
MUST BE LOCAL TO SAN FRANCISCO AREA AND WILLING TO BE IN OFFICE 3-4 DAYS PER WEEK-NO SPONSORSHIP AVAILABLE
About the role:
Reporting to the VP, Internal Talent, this role will support the onboarding, learning & development, and talent management of a global workforce of 250+ employees across four countries and six offices. You will build on a strong foundation to uplevel and scale our existing learning programs and talent management processes, with the opportunity to be innovative and creative about how to grow our talent internally.
Responsibilities:
? Onboarding
Revamp the existing onboarding program to scale as we grow, delivering an exceptional experience for new hires and accelerating their integration into our culture and team
? Facilitate onboarding sessions with new hires and serve as a resource to new hires in their first 90 days
? Provide best practices on functional onboarding to ensure a consistent experience across teams
? Learning & Development
? Contribute to the design/development and manage implementation of learning & development initiatives, including but not limited to:
¦ Comprehensive learning needs assessment to identify skill gaps and development opportunities across the organization
¦ Company-wide and team-level learning opportunities
¦ Tiered leadership development programs and resources for new managers through senior leaders
¦ Internal emerging investor training program in partnership with investors
? Partner with the Employee Engagement, Communications & DEI Manager on communications and DEI-related learning opportunities
? Manage external relationships with vendors, consultants, and coaches
? Evaluate the effectiveness and ROI of learning programs and contribute to the L&D roadmap ? Manage all logistics and administration of learning programs
Performance Management
? Manage the mid-year and year-end performance management process, including developing guidance/resources and administering the performance management system (Culture Amp)
? Contribute to the performance management roadmap to introduce and build new capabilities over time (e.g., goal setting, anytime feedback, development plans)
? Keep abreast of talent trends, best practices, and benchmarks to advance thinking around learning and talent management solutions
Qualifications:
? Bachelor's degree or equivalent certifications
? 6-8+ years of progressive experience in learning & development in a global organization; performance management experience preferred
? Digital/e-learning development skills a plus
? Excellent written and oral communication skills with demonstrated presentation and facilitation skills
? Ability to collaborate effectively across departments and levels of the organization
? Strong project management skills with the ability to drive results in a fast-paced environment ? Self-starter that takes initiative, high standard of excellence for personal performance
? High intellect and curiosity, creativity in approach and thinking
? Proactive problem-solving skills with the ability to exercise judgment and shape ambiguity
Three-four days per week in the office with periodic travel to office locations