Manager, Joint and Spine Surgical Service Line - CareWell Health
East Orange, NJ 07017
About the Job
Job Summary:
Under the direct supervision of Director of Perioperative Services, the Manager, Joint and Spine Surgical Service Line, will provide a comprehensive coordination of care for patients and their families/caregivers. The Manager will eliminate barriers to timely care, facilitate optimal process flow through system, facilitate interactions to increase patient and provider satisfaction, serve as point of contact with providers, and serve as the first point of contact for patients and families for CareWell Health’s Joint and Spine surgical service line.
This role requires a demonstrated level of success in managing complex clinical operations.
Essential Functions:
Minimum Education/Certifications:
• Associates Degree
Minimum Work Experience:
Minimum of 3-5 years’ experience in perioperative services and/or surgical ambulatory centers
Knowledge, Skills, and Abilities:
• Strong organizational and interpersonal skills
• Ability to determine appropriate course of action in more complex situations
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
• Ability to maintain confidentiality of all medical, financial, and legal information
• Ability to complete work assignments accurately and in a timely manner
• Ability to communicate effectively, both orally and in writing
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner
Working Conditions:
- May be required to sit for long periods of time.
- May be required to kneel, bend, crouch, crawl, reach or climb.
- May be required to stand or walk, for a good portion of the workday.
- May be required to exert significant force to push, pull or lift objects or move patients.
- May be subject to on rot more of the following conditions: fumes, odors, dust, mists, gases or poor ventilation.
- May be exposed to mechanical, electrical, biological or chemical hazards.
- May be subject to extreme temperature conditions indoors and/or outdoors, such as extreme heat or cold and exposure to weather elements.
- May be required to operate machinery or equipment.
- Exposed to unpleasant odors, and communicable diseases.
- Encounters stress, crisis, emergencies, and death.
- Lifts some equipment/supplies.
- Interacts with family, visitors, health team members and other hospital and referral agency
- In an office space, interacts daily with managers, all nursing and ancillary personnel.
- Will be covering alternate shifts as requested. Shift differential does not apply to day shift.
Position Type/Expected Hours of Work:
Exempt
Monday to Friday
PI243060446