Manager, Insurance - Risk Management - Hackensack Meridian Health

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Manager, Insurance serves as a resource for all insurance and/or self insurance matters and issues at Hackensack Meridian Health. Maintains strong communication and excellent working relationships with Health, Corporation and Partner Company Team Members. Manages all day to day elements of insurance and risk financing products, process and coverage.

A day in the life of a Manager, Insurance at Hackensack Meridian Health includes:

• Claims/Litigation Management: HPL/GL Policy verification requests/confirmation of coverage related to Summons and Complaints received on behalf of our insureds to Corporate Risk Management/ Notices of claims received on behalf of the commercially insured physicians are forwarded to agency brokers (B&B), to the appropriate carrier.
• Input policy information pertinent to new cases (contingent on claim type, reported date, etc.) / building policy towers into the Claims Management Information System. Respond to policy information requests/team member inquiries/ requests received from our outside counsel.
• Notice To Produce (document production)/work with MHR relative to property site ownership regarding HPL/GL cases/ assist in the review of the lease language and responsibility of landlord v. Tenant. Directs the coordination of submission of Property and Casualty claims, and follows to resolution.
• Directs the coordination of the claims process related to auto, property, crime, general liability, professional liability insurance programs between broker and insurance carrier.
• Insurance program responsibilities: Prepares and completes all insurance program applications and renewal applications for all Enterprise Insurance and Risk Finance programs. Completes responses to state forms (insurance related data) received by various internal departments in conjunction with audits related to workers comp, department of labor, entity ownership, etc. Effectuates annual insurance renewal applications /Commercial Lines/Self-Insured Plans/Captive/Air Pollution/Helipad/Special Events Policy, etc. Coordinates data necessitated in the completion process of Behavioral Health credentialing applications. Marketing /Foundation sponsored events (eg: Paint The Town Pink, July 4th, etc.) /building property, leased facilities-locations / General Liability (eg: table displays at seminars, etc.)/boiler machinery/varied bond types/finance audits, etc. Secures bonds with broker agency (eg: maintenance, performance, surety) / forward bond renewal premium payment invoices to respective internal depts. /maintain-update bond files. Internal forms maintenance / revision updates (eg: due diligence, coverage selection forms, driver request forms, etc.) / physician/allied medical malpractice classification files/certificates of insurance (company wide). Direct interdepartmental documents relating to insurance applications/renewals/ carrier notifications to our insured providers/employee disability, OCC Health related matters/ bankruptcy notifications, etc. Furnish insurance information specific to general, professional and/or commercial lines insurance, to those internal departments where they may require such information in preparation for collaborating specific reports.
• Directs all Insurance, including State regulatory requirements for Auto Fleets Management Division. Correlation of Registration renewals / driver verifications (obtain driver abstracts)/add-delete driver requests/filter EZ pass violations to appropriate areas/secure enterprise auto rentals (when necessitated) /titling requirements (vehicle sales, trades, etc.). Initiates due diligence process in conjunction with NJDMV requirements, associated with Hospital mergers/acquisitions/vehicle ownerships / where all vehicles shall be titled/registered under one master corporation. Coordinates with Material Management the Enterprise vehicle rental units process through the inclement weather conditions.
• Physician Professional Liability Insurance Program: Participates in Due Diligence/Risk Assessment Initial process prior to Phase 1 and the On-Boarding of health care providers /work with commercial lines brokers in an effort to obtain claims history/ update due diligence recruitment log/ vigilant review of due diligence packet received via recruitment offices/ prior to submission to Legal Affairs for final legal barrier review. Coordinates with Broker and Underwriter in conjunction with HMH employed physicians and mid level providers for Captive Insurance Program and commercial program. Directs the physician insurance, medical malpractice renewal process. Procures confirmation from varied managerial areas upon subsequent termination of medical malpractice policies. Facilitates the premium recovery or reimbursements due Meridian physician's unearned premiums, on-line Risk Management programs offered to physicians. Coordinate completion of medical malpractice renewals /policy cancellations request forms/market comparative analysis w/agency brokers -captive v. commercial market/AUP's/Risk Management coverage selection form. Provides verification to those health care providers, outside agencies , etc., where historical data is required in conjunction for those to work outside of Meridian (eg: other hospital facilities, medical practices, continuing education, etc.). Prepares and directs medical malpractice payments /insurance renewal and quarterly installment payment premiums/ obtains corresponding expense codes/ W-9's and new vendor forms when required.
• Enterprise Risk Management: Maintains and updates lease files/ requests to HMH Realty relative to contents and improvement costs pertinent to property insurance inclusion related to value/submission to commercial lines property brokers. Contract/Lease Review - Acting liaison between Sr. VP, Enterprise Risk Management & CRO, agency brokers and those requesting departments (eg: Legal Affairs, Realty, etc.) to complete contract/lease review in accordance with identified target dates.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• A minimum of 3 years of experience in increasing responsible insurance.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Bachelor's Degree.
• Experience in the healthcare industry.

Licenses and Certifications Required:

• Professional Designation (e.g. NJ P/C Brokers License)

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!