Manager for Vidorra Rockwall - Milkshake Concepts

Milkshake Concepts is an experiential hospitality group redefining the industry with their multifaceted restaurants and nightlife.

The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.

Job Duties

- Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.

- Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.

- Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.

- Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.

Working at Milkshake Concepts

• Health insurance
• No strict dress code