Manager Event Technology - HonorVet Technologies

Duties: Role

The Manager, Event Technology will be responsible for building and delivering the overall attendee experience for our live event technologies. Specific tasks include event registration, Marketo integrations, analytics, email management, downstream reporting, onsite check-in, and mobile. In this role you will be working with many internal stakeholders to help deliver programs at events. You’ll also be working with key vendors and agencies to help craft the best in-person experiences at ServiceNow events.

What you get to do in this role:

Work with stakeholders to help define feature requirements.

Get hands on with SMEs to coordinate building out aspects of our Event Management System and plan for onsite event execution.

Present to key executives and managers within ServiceNow marketing

Manage complex projects through the software development life cycle

Potential to travel to the world’s best cities to help deliver our events.

In order to be successful in this role, we need someone who has:

3+ years in enterprise events management, preferably on technology side

Strong familiarity with event registration technology, including various registration paths, attendee types, discount codes, hotel management, and downstream reporting.

Familiar with key platforms used in events marketing technology, including their integration methods. This role will maintain existing technologies and assist in integrating new technology and processes into our existing MarTech stack.

Experience with Marketo, Tableau, Power BI and Snowflake highly desirable.

Comfortable working with APIs.

Proven ability to manage high complexity projects in a fast-paced, agile environment, often times balancing many projects and timelines at once

A background administering SaaS events tools like RainFocus, Cvent, or Swoogo – specific skills that would set this candidate up for success include:

Strong architectural understanding of how the various components of an events SaaS tool interact with one another.

Familiarity with back-end dashboards and reporting

Experience with onsite technology such as badge printing, session scanning, lead retrieval, and mobile

Comfortable with web markup, including HTML and CSS.

Experience working within events at enterprise software companies is a plus

Self-starter with a highly proactive approach to their work

Excellent communication skills, both written and oral

Experience leading and organizing small teams is a plus

Strong attention to detail

A fantastic attitude and ability to manage the high speed world of events

Managers Note:

Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role? – Everything listed in “to be successful in this role” except those listed in the 2nd bullet point below are non-negotiable.

What backgrounds/skills can we be more flexible with that can be learned on the job? Experience leading and organizing a small team. 3+ years of experience. Experience working within events at enterprise software companies.

Does this position require to sit onsite or travel? – Possible but negotiable. Would prefer someone who has flexibility to travel.

If yes, which days of the week? Could be any day of the week based on the event. We have global events and all days of the week, but we don’t have to have someone atte

Skills: nd most of these.

Does this person have to work in a specific time zone? (e.g. – If a person on the East Coast can work PST, is that ok?) No time zone preference, but would need to be able to accommodate those in PST.

Does this position have the opportunity to extend beyond the initial contract or convert to FTE? Yes, there is a strong possibility.