Manager Edge Data Center Engineering - Implementation - Crown Castle

Description

Position Title:  Manager, Edge DC Engineering – Implementation (M2)

Company Summary:

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

Role:

As the Manager, Edge DC Engineering – Implementation, you will lead the national team that is responsible for planning, design, and implementation of critical infrastructure within all Crown Castles Edge and POP locations to support the network backhaul equipment and customer collocation throughout Crown Castles footprint. This includes space, power, and cooling capacity management, ensuring all installations performed meet Crown Castles standards and practices.

Responsibilities

• Managing the DC Eng Department which is responsible for supporting ongoing and future needs of the National Core Network POP’s and Colocation Customer Design and Implementation needs while ensuring a frictionless customer experience.
• Organizes and oversees the schedules and work of assigned department staff.
• Leading and implementing strategic design, enhancements, and growth projects, delivering projects on time and within budget.
• Manage and support departments on-call and escalations requirements.
• Evaluate project plan statuses to identify and resolve issues and manage organizational dependencies.
• Oversee large-scale programs to drive the company’s Edge and Network deployment.
• Review, redline, and support legal and off-net solutions teams to validate technical data on data center contracts.
• Provide updates to Project Management teams on construction schedules.
• Create budget requirements and business cases for capital projects and repairs.
• Manage numerous vendor relations and review the technical portion of vendor contracts.
• Review installation specification documents (Work Orders) created by the team and material ordered for all projects.
• Identify opportunities to measure effective input and output metrics and develop reporting to summarize.
• Review and access risk on all maintenance operations procedures (MOPs)
• Ensuring the safety of our employees, customers, and vendors at all times by regular safety reviews and discussion with team members, while maintaining knowledge of new trends and developments.
• Participate as a stakeholder in process improvement and implementation meetings.
• Proactively identify any deficiencies or risk concerns and initiate corrective actions immediately.
• Conduct performance evaluations and hire new teammates while building development plans for current teammates to enhance career growth potential.

 Expectations 

• Budget management, including tracking all departmental capital spend, repair, and operating costs, ensuring fiscal objectives are met.
• Function with a high degree of independence and latitude to determine or develop strategies to achieve results.
• Ability to support team members on complex problems where analysis of situations requires an in-depth evaluation.
•  Ensure long-term development & retention of key personnel through formalized training programs, performance management and assessment, mentoring, and career pathing.
•  Collaborative work done in a way that balances educated decision-making with measured speed of implementation.
•  Ability to continuously prioritize long-term plans with short-term urgent response needs.
•  Ability to influence conversations and work through building relationships, thoughtfully framing issues, and building influence through excellent work.
•  Strong written and verbal communication skills with an ability to present complex information in a clear and simple format.
• Ability to lead and manage any critical network deficiencies/outages after hours and on weekends.

Education/Certifications  

•  Bachelor’s degree or equivalent work experience required
• Data Center Design & Telcordia installation standards certifications preferred

Experience/Minimum Requirements  

•  Minimum 10+ years of experience in data center/central office design and management of telecommunication environments required.
• Strong project management skills and the ability to work in a fast-paced environment.
• Knowledge of AC and DC power, including DC rectifiers, telco batteries, power distribution, and power cable sizing
• Understanding of generator, UPS, HVAC, and Fire Suppression systems
• Understanding of equipment and environmental alarming (BMS/EMS), equipment CPU provisioning, alarm contacts
• Strong interpersonal skills, sound administrative skills, project management, and prioritization skills
• Excellent customer service skills required.
• Valid driver's license

Organizational Relationship  

  Reports to:Sr. Manager, Edge Data Center Eng., and Ops

Title(s) of direct reports (if applicable):Edge Data Center Engineering – Implementation I, Edge Data Center Engineering – Implementation II

 Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week).  There is an expectation of collaboration with teammates and stakeholders for moments that matter that will require travel.

Qualifications

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)