Manager, Credit - Worldpac Inc
Oak Brook, IL 60523
About the Job
TheCreditRiskManagerisresponsibleformonitoring,managingandmaintainingthecreditriskteam.The team is responsible for new customer set-up, customer updates and ongoing credit risk evaluation of customers.The Manager oversees credit risk reviews as well as investigations and is responsible to make timely credit related recommendations and decisions as applicable.
The role will work closely with internal Credit and Collection team members and Managers, Commercial Salesand Customer First teamsas necessary to reviewcustomer creditterms andcreditlimitsas applicable. TheManagerwillworkwithCollectionsmanagementteamonproperescalationofcustomerswithpayment issues. A strong customer service mindset is required for success.The role is responsible to mitigate credit risk and minimize bad debt write-offs.
The Credit Manager will work closely with cross-functional departments and Credit team members to coordinate daily workflow and ensure compliance with SLAs.This role will work closely with key customersandthecross-functionalteamstounderstandandresolveissueswhileadheringtoestablished company policies and procedures.
Responsibilities:- Manageateamresponsibleforreviewingcustomercreditapplications,risksandhistory,including reviewing credit reports, financial statements and other credit-related information for purposes of establishing credit worthiness and credit line limits up to established approval limits per credit policies and seek approval for amounts over approved limits
- Managerelationswithcreditreportingagencies
- Predictrisksbycreatingcreditscoringmodels
- Maintainthecorporatecreditpolicyandrecommendchangesinthecreditpolicytosenior management
- Definecreditreviewdocumentationandrecordretentionforaudit purposes
- Monitorcreditgrantingandupdate processes
- CommunicateandestablishrelationshipswithFieldOperationsandCommercialSalesTeams related to credit
- EstablishSLA’sandKPI’sforcreditriskevaluationprocesses
- InvolvedinreviewingtheA/RportfoliotospecificallyidentifyandrecommendaccountsforBad Debt reserve accrual
- AnalyzehistoricaldatatospottrendsandproblemareasthatcanbecommunicatedtoCommercial and Operations; aiding efforts to improve business processes and contract negotiations
- Abilitytoorganizeandinterpretdataaswellascommunicatinganalytic results/recommendations
- Abletomanagemultipletaskssimultaneouslytocompletionwithsoundbusinessjudgment
- Abilitytoprovideconstructivefeedbacktoteammembers
- AssistininternalandexternalSOXauditsupportas needed
- Protectthecorporationfromunexpectedlossesandincreaseprofitabilitybywritingpoliciesand procedures for credit risk function.
- EnsuredepartmentcompliancewithallinternalauditandSOXcontrolsrelatedtoCreditRisk.
- UpdateandmaintainSOPsandotherdocumentationasitrelatestocreditriskfunction.
- ParticipateasanSMEoncrossorganizationalprojects(processandtechnology)
- Leadinginitiativestoautomate,standardizeandintegratecreditscoringsystemsandcreditapplication process working with cross-functional teams
- Serveasachangeleaderforprocessimprovementandimplementationofbest practices
- Specialprojectasassigned.
- MinimumBBA/BSdegreeinBusinessrelatedfieldpreferred,orequivalentexperienceinlieuof degree
- Minimumoffiveyearsrelevant,applicableandtransferableexperienceinacorporateand/orShared Services environment or equivalent
- Abletoreadandinterpretcomplexfinancialstatements
- Abletoreadandinterpretcomplexcontractual agreements
- Knowledgeoftransactionalprocessesandsystems
- Stronganalyticalcapabilitiesandattentiontodetail
- Abilitytointerpretavarietyofinstructionsfurnishedinwritten,oral,diagram,orscheduleform.
- Excellentcommunicatorwithalllevelsof organization
- Exceptionalinterpersonalandcustomerserviceskills
- Excellentnegotiation&problem-solvingskills
- Abilitytohandleconfidentialandsensitiveinformation
- ExposuretoAS400accountsreceivablesystemsorlargeERP
- NACMCBA,CBForCCEdesignationdesirable
- StrongworkingknowledgeofMicrosoftExcel,WordandOutlook
- Demonstratedabilitytoanalyzefinancialstatementsandconductcreditinvestigations
- PriorexperiencewithUCCfilingsandpersonal guarantees
- Understandingofcreditreportingagencies
- Abilitytolead,trainanddevelopcredit analysts
- Proventrackrecordbuildingcustomerrelationshipsdrivinggrowth
- Demonstratedsuccessimprovingcustomerandemployeesatisfaction
- Demonstratedabilitytoleadcross-functionallytoinstitutionalizeprocessandimproveperformance
- Generalunderstandingofbusinesslaw,economics,andbankruptcy