Manager, Council Partnerships - Girl Scouts of the USA

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

COMMUNITY DESCRIPTION  

The Council Partnership Office, reporting to the Chief Operating and Transformation Officer (COO), drives movement wide sustainable growth and health through implementation of strategic priorities in an aligned network. The team builds strong relationships and creates empowering ways of working between and among GSUSA and council leadership to ensure movement wide collaboration, trust and success.  The team ensures GSUSA is offering excellent communications and customer service to councils

POSITION SUMMARY 

Manager Council Partnership Team collaborates with GSUSA communities and councils to inform and execute strategy, resulting in long term sustainable health and growth for councils and the movement.  They collaborates with other team members who build strong relationships, foster innovation and collaboration, and use data driven insights to drive organizational success.  They provides excellent customer service, communications and learning resources that ensure the council leadership and staff can access the right information, when and how they need it.

Manager is responsible for the satisfaction of assigned councils.

Manager Council Partnership Team builds sustainable processes and structures that enable effective communications, best practice sharing, learning and customer service. 

The Manager Council Partnership Team is highly nuanced. The person who assumes this position must derive satisfaction from getting outcomes through influencing others rather than being the person leading the work directly or through positional authority. As such, this person must be able to drive these results, while being comfortable with a long-time horizon to realize them. It requires periodic on-site visits. 

ESSENTIAL RESPONSIBILITIES - Primary duties of the position 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Council Leadership Partnership

Managers promote partnership principles, reinforce clear accountabilities between GSUSA and councils, and lead with positive ‘abundance mentality’s’ mindset that motivates, inspires and drives solutions and success

• Facilitate and serve as thought partner to Council leadership on all aspects of Council, including strong CEO/Board Chair relations and C suite leadership effectiveness
• Engages in CEO succession planning
• Onboard key leadership positions through nationally consistent learning content and in person training opportunities
• Implements policies and procedures in adherence to charter requirements
• Promote network alignment principles and encourage participation in collaboration opportunities
• Identify opportunity for and promote shared services

Strategy Execution

Managers ensure councils have access to movement strategic plans, along with key resources and information from all GSUSA communities, and support councils on:

• Strategic planning
• Goal setting and annual direction setting to successfully achieve business goals
• Connecting council senior leadership with best practices and highly effective peers from similar type councils
• Encouraging innovation and best practice replication through lifting up and providing access to data driven learnings and analytics

GSUSA Communication and Customer Support

• Manager ensures coordinated and sequenced GSUSA communications are available and accessible to all key council leadership positions
• Manager provides excellent customer service by responding to council inquiries promptly, and connecting council with the person(s) at GSUSA or other councils best positioned to provide relevant and timely responses and solutions

Sustainable Structures and Processes

• Manager leads and/or participates in building structures and processes, that allows councils to readily access council best practice, successful leadership peers, as well as GSUSA information, resources quickly and easily and runs high level strategy decisions by director,

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  

SALARY RANGE: $60,000 - $100,000

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule.  Actual pay will vary based on various factors, including but not limited to experience.

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 
• • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage 

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Sick leave 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 
• Access to Employee Engagement Groups 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional office environment.

POSITION TYPE: This is a full-time position.  

AAP/EEO Statement:  GSUSA is an equal employment opportunity employer.