Manager Compliance PB - City National Bank

• Compliance Oversight for Private Client Services (Credit & Documentation units)
• Private Client Service’s Risk Control Self-Assessment program; also includes Risk Administration for Early Warning and Document Standardization
• Private Client Services Application & Systems support including Finance Center, Info Track and Fair Isaacs Liquid Credit; also includes Private Client Service’s Data Base management.
• Review and monitor federal, state, and regulatory publications and other compliance resources to maintain current knowledge of regulations, rules, and industry best practice expectations.
• Partner with and build effective relationships with senior management and other colleagues throughout the bank to ensure compliance objectives are met.
• Review existing policies and procedures and influence the successful creation and implementation of new policies, procedures and quality control activities to ensure robust compliance mechanisms and internal controls are in place and adhered to.
• Assist with inquiries from regulatory agencies and/or auditors as suitable; escalate issues as appropriate.
• Innovate through technology proposals and process modifications to continually improve efficiency, service and quality. Proactively seek and implement workflow and procedural changes to parallel bank growth.
• Responsible for achieving satisfactory assessments in regulators', internal audit and loan review examinations.
• 30% Projects
• Manage projects for the Credit and Documentation team to ensure they are completed in a timely manner and within approved budget parameters.
• 20% Management/Supervision
• Monitor staff (3-5 direct reports) in daily tasks, operations and quality control; ensure the organization of assigned areas of the department, coordinating available resources (e.g., staff, materials, etc.) for maximum results;
• Perform personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervise the daily activities of subordinates including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.
• Reinforce the application of superior customer service through his or her own example along with appropriate follow through with involved Units/Departments and colleagues.
• Assume responsibility for various department functions in the absence of staff members or in overload situations as determined by the Administrative Manager.
• Play a positive role in the development and growth of assigned department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross-trained staff;
• Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.

Must-Have*

• Minimum 10 years of experience in financial services
• Minimum 10 years of experience in loan fulfillment, compliance or lending operations
• Minimum 5 years of management experience

Skills and Knowledge

• Bachelor’s degree with designation in business or finance; or 10 years of related experience in loan fulfillment, compliance or lending operations; or the equivalent combination of education and experience. Work related experience should consist of an in-depth background in bank administration, compliance and supervisory skills. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry.
• Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees.
• Knowledge of related State and Federal banking regulations.
• Strong administrative skills and ability to manage large/complex projects.
• Ability to analyze complex situations and provide guidance, makes recommendations, and/or escalates the issues to appropriate level of management.
• Ability to work with no supervision while performing duties.
• Proven ability to effectively train and instruct others in a formal classroom or one-on-one environment.
• Advanced knowledge and technical experience required in documenting consumer and commercial loans and real estate secured loans. Knowledge of general banking operations to include loan processing, collateral, insurance and related loan-specific requirements.
• Prior demonstrated experience in managing, developing and motivating professional and clerical staff required.
• Previous experience working in a highly centralized environment across multiple loan products preferred.