Manager, Communication & Community Engagement - Krusteaz Company

Description

Are you looking for a new and exciting opportunity? The Krusteaz Company is looking for a Manager, Communication & Community Engagement to join the Human Resources Team! This role is responsible for the development, implementation and maintenance of the company internal and external communication strategy and engagement with our community partnerships. You will ensure all communications are aligned to reinforce The Krusteaz Company's strategic direction, goals, achievements and business objectives; and ensure that communications from all teams are integrated and delivered with appropriate timing and voice. In partnership with the SVP of HR, this role is responsible for developing and executing a communication strategy which are critical components to support the company vision to grow the business, achieved through leveraging our products, processes and people.

Essential Functions: Other duties, responsibilities, and activities may change or be assigned at any time.

• Act as representative for corporate communications matters and partner with leaders for development of strategic planning for all facets of corporate communications, including but not limited to, employee communications, community relations, public relations, media relations, social media communications, and corporate citizenship.
• Build and foster collaborative relationships with all KCO departments to stay informed and abreast of new initiatives and business processes; function as 'gatekeeper' for all internal and external corporate communications.
• Lead the planning and implementation of KCO's corporate public relations policies and procedures, including protocols for press releases, cause-marketing activities, and other sponsor promotions and community outreach activities.
• Provide consultation to company leadership and executive management for internal communications activities ensuring consistency of message and strategy. Act as company spokesperson where appropriate and help provide counsel to executives for outside media interaction.
• Manage responses to all corporate media-related inquiries, ensure preparation of media articles, and ensure message consistency. Partner with HR Managers to develop ideas and opportunities for feature articles, interviews, presentations, and other public relations activities to promote awareness of KCO as an employer, both internally and externally.
• Primary representative for general external corporate media relations, facilitate cross-functional team of experts to manage crisis communications, alignment with marketing communications including branding, and corporate citizenship.
• Support strategy for company giving and community outreach that leverages the generosity of company executive leadership, and all employees. Represent KCO in the community as spokesperson for planning joint initiatives.
• Serve as an advocate with IT partners to leverage technology enhancements to deliver internal and external communications. Research new technologies to improve communication processes for employees at all sites; keep abreast of changing technology capabilities within SharePoint and other collaboration tools.
• Manage KCO's corporate social media properties and ensure consistency of voice.
• Co-lead Culture Crew and support company engagement initiatives.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals qualified with disabilities to perform the essential functions.

• Broad practical knowledge of the theories and practice of external and internal communications including media relations, internal communications, crisis communications, social media, marketing communications, community relations and corporate social responsibility.
• Excellent communication and presentation skills.
• Highly proficient in project management.
• Event planning experience.
• Experience developing and posting social media content.
• Highly collaborative, attention to detail and excellent follow through in meeting deadlines.
• Proven ability to handle sensitive information with confidentiality, tact, and diplomacy.
• Ability to convey complex information in understandable terms at all levels of the organization.
• Ability to be resourceful, has a bias for action, able to be creative for resourcing projects.

Education and/or Experience:

• Bachelors Degree in Communications, Marketing, Journalism or other related fields.
• 6-8 years professional experience in communications or related field such as corporate communications, crisis communication, marketing, internal communications, and/or public relations.
• 3+ years implementing a company communication strategy.
• 1-3 years' experience managing website, social media and/or intranet properties.

Physical Demands and Work Environment:

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone along with reaching. Specific vision abilities include close vision requirements due to computer work. Moderate noise, ability to work in a confined area, and ability to sit at a computer for an extended period of time are also included.

The policy of The Krusteaz Company is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.

Get to know us:

• A people-focused company that cares: We're a 90-year-old company with the entrepreneurial spirit of a startup and a focused eye on the future. As a midsized, privately held company with a portfolio of beloved food and beverage brands, our people are the most important ingredient in our success.
• A valued and supported workforce: We place tremendous value in our employees and provide competitive pay and comprehensive benefits to ensure our employees can create the best life for themselves. Benefits include a top tier health insurance plan with lower-than-average employee cost share, generous PTO, 401(k) match, and more.
• An engaged and energized culture: At The Krusteaz Company, collaboration and ingenuity drive our fierce commitment to creating extraordinary product experiences that people love.
• A place to grow and make a difference: An entrepreneurial spirit has been at the core of our company since the beginning, attracting self-starters who are curious and love to learn and to share ideas.

Hybrid Work Model: At The Krusteaz Company, we have in-office "core days" of Tuesdays and Wednesdays where all corporate employees are expected to be onsite. Mondays, Thursdays, and Fridays are flexible remote days to allow for work/life balance. You may be asked to come in outside of a core day from time to time, based on business needs. We have found aligning our scheduled in-office days provides opportunity for employees to build connections and collaborate together.

Benefits: We are proud to offer generous benefits including comprehensive medical, dental, and vision insurance (starting at $50/month for employee only coverage on the PPO Plan or starting at $25/month for employee only coverage on the HDHP), 401(K) matching, 3 weeks of paid vacation, 10 paid holidays, 1 paid personal holiday, company provided life insurance and disability insurance, flexible spending account, healthcare saving account, voluntary accident insurance, voluntary critical illness insurance, and tuition reimbursement.

Salary Information: An employee in this position can expect a salary range between $100,524 and $165,851. We typically pay out between $113,000 and $144,000. The actual salary offered will carefully consider a wide range of factors, including internal equity, experience, education, certification, training, and location. All positions are eligible for additional incentives based on business performance.

We hope you'll take the time to get to know us!

The Krusteaz Company is not sponsoring new applicant employment authorization at this time and please, no third-party recruiters.