Manager, Cloud Business Operations - BlackLine

Make Your Mark::

We are seeking an experienced Cloud Business Operations Manager to join our team. In this role, you will play a key part in optimizing our internal operations and supporting the achievement of our strategic goals. You will act as a chief of staff to the SVP of Cloud Engineering and Operations. You will wear many hats, leveraging your business acumen and technical understand to identify areas for improvement, implement efficient processes and ensure seamless collaboration across the Cloud organization.

You'll Get To::

The Cloud Business Operations Manager will be a key part of the leadership team focused on process, metrics/KPI’s, operational excellence and continuous improvement. Responsibilities include:

• Work closely with the SVP of Cloud Engineering and Operations on strategy and help run day to day business activities of the cloud organization
• Analyze and improve business and technical processes to enhance efficiency and effectiveness
• Generate insightful reports and dashboards to track performance metrics, and produce presentations for use in executive meetings and organizational needs
• Manage process and organization transformation & cultural change management programs, ensure proper communications of changes and regular communication on activities around the cloud organization and customers
• Work with cloud leadership to provide oversight on key projects and cross functional initiatives
• Support with vendor management, procurement and receiving activities and ROI analysis of key investments and forecasting
• Work with our Infosec team to track cloud security metrics and incidents and partner on security policies and procedures
• Identify and mitigate operational risks to OKR’s and Projects
• Collaborate effectively with cross-functional teams (Cloud, Engineering, Product and PMO organizations)

What You'll Bring::

• Bachelor's degree in Information Technology, Computer Science, Business or related field or equivalent experience
• Minimum 2-4 years of industry experience
• Proven track record of successfully identifying and implementing process improvements
• Excellent communication, collaboration, and interpersonal skills
• Proficiency in project management methodologies
• Experience with business intelligence tools and data analysis

• Familiarity with common tech industry workflows and tools

• Ability to work independently and manage multiple priorities

Thrive at BlackLine Because You Are Joining::

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Salary Range::USD $131,000.00 - USD $174,000.00