Manager, Clin Coord, Psych - University of Rochester

GENERAL PURPOSE: The Clinical Coordinator functions as a leader responsible for the clinical staff of a major service location and serving as a liaison with support staff leaders. The Clinical Coordinator provides clinical and administrative supervision to all senior level staff clinicians (e.g., Senior Mental Health Therapists, Senior Social Workers, Senior Marriage & Family Therapists) and some clinicians who are not at the senior level. The Clinical Coordinator is the point person for urgent situations involving staff both during regular business hours and after business hours. They report to the Director/Chief of the Service and are essential to programmatic development, implementation, and evaluation. They collaborate in the development of policies and procedures. They spend a small portion of their time as a primary therapist providing behavioral health assessment, treatment planning, and treatment for patients with mental health diagnoses and their families, including providing crisis and risk management interventions, collaboration with collateral contacts, and coordination of linkages to necessary community resources. The Clinical Coordinator is one of the facilitators of a multidisciplinary treatment team. **RESPONSIBILITIES:** + Provides clinical and administrative supervision to senior level staff clinicians (e.g., Senior Mental Health Therapists, Senior Social Workers, and Senior Marriage & Family Therapists). Provides clinical supervision to staff clinicians and trainees in collaboration with other members of the leadership team. Shares responsibility for the quality of care being provided by the supervisee (e.g., shares knowledge of evidence-based assessment and interventions, community resources, models ethical behavior and standards, provides regular feedback on strengths and areas for growth, and communicates with other members of the supervisory team). The Clinical Coordinator provides oversight to ensure that supervisees meet service standards (e.g., high quality clinical care, productivity expectations for their role, and timely completion of high-quality documentation). They complete staff evaluations for staff clinicians and serve as the point person for corrective actions for all clinical staff. + Provides daily consultation and support to clinical and support staff, faculty, and trainees as necessary. Responds to urgent situations in real-time (e.g., dysregulated patient incidents). + As a member of the Pediatric Behavioral Health & Wellness Outpatient Services Leadership Team participates in planning & program development; and develops written policies and procedures. + Responsible for staff recruitment in collaboration with the other Clinical Coordinators and the Director/Chief. Reviews resumes in HRMS, identifies qualified candidates, does preliminary interviews, arranges necessary follow-up interviews, contacts references as needed, obtains required documentation (e.g., Justice Center Forms). Collaborates with Director/Chief to decide on final selection and supports clinicians with onboarding process. + Establishes and regularly maintains cooperative working relationships with community and health care agencies, as well as professional and administrative staff of the Medical Center and University. + Provides direct evidence-informed clinical treatment to assigned patients. Assesses successful completion of therapeutic goals (i.e., progress monitoring) and plans patient discharge accordingly. Independently performs complex psychosocial assessments and diagnostic formulations for patients and their families. Meets minimum target for clinical productivity set by Ambulatory Chief. + Collaborates with referral sources and other professionals both internal and external throughout patient care activities (e.g., PCPs). Mobilizes family and natural support networks when clinically indicated. Documents treatment in patients’ electronic medical record in compliance with Program, Department and Hospital regulations. This includes the development of family centered, comprehensive and individualized treatment plans for patients with clearly defined therapeutic goals in collaboration with patients and families. + Responsible for assisting to resolve patient/family concerns that cannot be managed by the assigned clinician, including, concerns from the Office of Patient and Family Relations. + Conducts Incident Reporting Reviews (CIRR) for assigned site/program. Reviews incidents submitted in RL Solutions to decide if the standard of care has been met and to determine if there is room for improvement. Also, completes Program Level Reviews (PLR) for incidents assigned by the Quality Assurance Team; as well as Special Investigations for cases from other ambulatory services. + Serves as a member of Incident Review Committee (IRC). Provides feedback to clinicians, supervisors, and service director/chief. **QUALIFICATIONS:** **Required:** + Master’s Degree from a program in a mental health field that is accredited by the Counsel for Accreditation of Counseling and Related Education Programs (CACREP), the American Art Therapy Association, the Commission on Accreditation of Marriage and Family Therapy Education (COAMFTE), or another acceptable accrediting agency as determined by the NY State Office of Professions to be the substantial equivalent of such a registered or accredited program. + Experience providing clinical services to children with behavioral health disorders and their families. + 5 or more years of clinical and/or supervisory experience. + Knowledge, skills and abilities to provide mental health services to children and families; Excellent supervision skills; Excellent interpersonal, problem-solving, crisis management, and organizational skills. + NYS licensure as a mental health practitioner (e.g., Mental Health Counselor, Creative Arts Therapist). The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. **How To Apply** All applicants must apply online. _EOE Minorities/Females/Protected Veterans/Disabled_ **Pay Range** Pay Range: $64,480 - $83,824 Annually _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ Apply for Job + Careers + Sign In + New User **Location:** Strong Memorial Hospital **Full/Part Time:** Full-Time **Opening:** **Schedule:**