Manager Accounts Receivable - Castle Group

The Accounts Receivable Manager is responsible for the operation of the Accounts Receivable Team. These responsibilities include but are not limited to ensuring that the Estoppel team (resale and developer), warranty deeds, developer deeds, legal and collections teams all follow the processes and procedures within the accounts receivables department. This position will have a strong background in accounts receivable processes, attention to detail and ability to manage complex inquiries.

The Accounts Receivable Manager also provides exemplary service in a manner consistent with the values and mission of the Castle Group.  He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

• Manage all aspects of Accounts Receivables including over 15 AR Processers and AR Specialists.
• Monitor, supervise and evaluate all daily accounts receivables activities.
• Knowledge and understanding of all departments within the Accounts Receivables umbrella.
• Ensure accurate data entry, able to resolve conflicts.
• Responsible for monthly metrics and ensure internal controls are adhered to.
• Assist the team with escalated items.
• Monitor tickets in the department including unassigned tickets.
• Optimize the company’s accounts receivable team, develop, and implement new processes and tools as needed.

Education/Training/Certifications/Licenses:  

High school diploma required. Associate degree with concentration in Business and/or accounting preferred.