Manager - 5 years MIN Restaurant Management experience - Jersey Mike's Subs
Burlington, MA 01803
About the Job
Store Manager Job Description
- We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.
- Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
- Our perfect candidate must be a true leader, with an unwavering passion for taking care of our team members and guests better than anyone out there. A person who always seeks knowledge and goes above and beyond to obtain results in his/her business. Someone who takes pride in ensuring that our guests receive only the highest levels of quality and service each and every time they visit.
Requirements:
- Must have a minimum of 5 years Restaurant Management experience
- Ability to work a 40+ hour week
- At least 18 years of age
- Must be able to perform, teach and train all aspects of assistant manager, line employee positions, as needed
- Ability to handle fast-paced and high stress situations in the store
- Understand that in times of emergency extra hours and efforts will be required
- Organize and establish priorities in the store with minimal supervision
- Willing to coach and task-manage employees on store operations
- Showing initiative
- Setting a good example
Responsibilities:
- Oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory, merchandising, food cost/loss tracking, equipment maintenance, cash handling and brand compliance.
- Lead by example in following all company directives, such as signing up Shore Point customers, engaging current rewards customers and ensuring the entire team follows suit on a daily basis to assist in growing loyalty base and retention.
- Responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently, keeping them productive and cleaning/prepping during slow times.
- Must be self-motivated individual.
- Superior leadership skills and execute systems and procedures with 100% integrity.
- Excellent communications skills, conflict resolution, and self-control while communicating with peers, team members, and owners.
- Set the pace and energy for the team each day.
- Assist team members to reach their own highest potential in their current position.
- Recruiting and appraising staff
- Training and supervising staff
- Responsible to make sure all employees are in proper uniform.
- Managing budgets
- Maintaining financial and statistical records
- Dealing with customer complaints and queries
- Overseeing stock and pricing control
- Maximizing profitability and productivity
- Motivating staff to meet sales targets.
- Setting sales targets
- Ensuring compliance with safety and health regulations
- Preparing promotional displays and materials
- Liaising with management
- Taking care of promotional prospects, benefits, and salaries of their staff
- Providing opportunities for staff advancements
Benefits:
- Starting Pay $55,000
- Competitive Pay (will be discussed during interview)
- In House Training and Development
- Closed on Thanksgiving, Christmas, and Easter
- Free Employee Meals
- Monthly Travel Allowance
- Monthly Health Benefit Allowance
- Opportunity for growth within the company
- Great Co-Workers!
Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – is called our CRAVEABILITY factor. Our secret? Everything about Jersey Mike’s is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store. Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises. And of course, everything’s created right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, truly a "Sub Above", and it’s a tradition of quality we’ll never outgrow. Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.