Managed Print Services Tech I - ApTask

About Client:
The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
It delivers experience-enhancing solutions that power today’s digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.



Rate Range: $20-$21/Hr



Job Description:
Responsibilities:
Print Device Management:

• Install, configure, and maintain a fleet of printers and multifunction devices.
• Monitor and manage print queues to ensure efficient print job processing.
• Conduct routine inspections and preventive maintenance on print devices.
• Technical Support:
• Provide technical support for print-related issues, including hardware malfunctions and software errors.
• Troubleshoot and resolve problems with print devices and related peripherals.
• Collaborate with end-users to address print service requests and ensure user satisfaction.

• Optimize print infrastructure for cost-effectiveness and efficiency.
• Implement and manage print policies and controls to minimize waste and enhance security.
• Evaluate and recommend hardware and software upgrades to improve performance.
• Managed Print Services Administration:
• Administer and maintain Managed Print Services (MPS) software solutions.
• Monitor and analyze print usage data to identify trends and areas for improvement.
• Generate reports on print volumes, costs, and efficiency.

• Interface with print service vendors to coordinate repairs, replacements, and service agreements.
• Negotiate contracts and agreements with print service providers to ensure cost-effective solutions.

• Proven experience as a Managed Print Services Technician or in a similar role.
• Strong knowledge of print technologies, including printers, copiers, and multifunction devices.
• Proficiency in troubleshooting and resolving hardware and software issues.
• Familiarity with Managed Print Services (MPS) software solutions.
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively in a team environment.
• Technical certifications related to print services (optional).

• High school diploma or equivalent.
• Technical certifications or a degree in information technology, computer science, or a related field is a plus.

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .