Maintenance Technician - The Dwellings at Royal American Management, Inc.

Under direct supervision of the Maintenance Supervisor or the Community Manager, the Maintenance Technician is responsible for the preservation and upkeep of the property. The Maintenance Technician will be aware of and operate within OSHA (Occupational Safety & Health Act) Standards and company safety policies and procedures at all times. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Essential Job Duties and Responsibilities:

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.

• Practices OSHA standards and company safety policy
• Continuing education of safety training as required by company and/or State and Federal Law
• Complete a hazard assessment form before beginning any task
• Utilize proper safety equipment when exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock
• Has knowledge of all maintenance requirements for the property and possesses tools to complete job assignments
• Keep accurate records regarding preventive maintenance, work orders, unit refurbishing, annual inspections, and inventories in accordance with procedures established in company procedures manual
• Participate in a standby emergency schedule for evening, weekend and holiday coverage
• Perform scheduled maintenance on all equipment, based on the manufacturers recommendations and operating manuals
• Regularly inspect all apartment units, buildings, and common areas, performing repairs and janitorial assistance in accordance with procedures manual
• Maintain the grounds in accordance with the schedule set forth in the procedures manual
• Provide training for employees or colleagues from other communities, as needed
• Frequent no less than twice a day verbal and written communication with supervisor
• Reporting unusual or extraordinary circumstances regarding the property, co-workers, or residents
• Maintaining the required property uniform and ensuring a professional appearance and attitude at all times
• Responsible for being aware of all contractual obligations relating to maintenance so as to keep the Community Manager abreast of any incidents of non-compliance from vendors
• Troubleshoot the system and make repairs to fan motors, thermostats, contactors, etc. On-site maintenance will, under no circumstances, make repairs to any components involving the Freon system, to include replacement of components containing Freon, recovery of Freon from the system or addition of Freon to the system unless properly certified. At no time under any circumstances is Freon ever to be vented into the atmosphere. Failure to comply will result in immediate termination
• Ensure storage areas and entrances are locked and adequate lighting of areas is maintained at all times
• Perform the following repairs: light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits; light plumbing work, such as clearing stoppages, replacing fittings; replacement and repair of broken glass, tile, screens, draperies and locks; carpentry work, such as fitting doors, freeing windows, replacing and building shelves and refinishing floors
• Redecorate vacant units, including painting, cleaning of appliances, vacuuming and other related tasks required to prepare a unit for re-occupancy
• Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in the common areas
• Maintain and repair all amenities such as pools, spas, ponds, fitness equipment, etc.
• Assists other team members when necessary: Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance

Knowledge, Skills and Abilities (KSAs):

• Must have knowledge of property HVAC units and have the ability to troubleshoot units
• Read, understand and follow instructions contained in handwritten/printed service requests, provide handwritten/typed responses to same, and complete handwritten/typed reports in accordance with company procedures
• Read and understand various manuals, instructions and other printed materials, such as regulation manuals, procedures manuals, warning labels and directional labeling on materials needed to perform various tasks
• Work under time constraints and complete tasks in a reasonable timeframe
• Position requires incumbent to have the tools and equipment generally associated with the field of multi-family apartment maintenance, along with experience in using specific tools and equipment
• Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance
• Proficiency in reading, writing and speaking English is required
• Travel for the purpose of conducting regular property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
• Limited computer literacy
• Communicate effectively with co-workers, residents and vendors

Education and Experience:

• High School Diploma or equivalent and previous experience preferred

Physical Demands:

• Safely lift and carry weights up to fifty (50) pounds without assistance
• Safely move large appliances such as ranges, refrigerators and washing machines with the use of a hand truck
• Ability to safely use hand tools such as hammers, screwdrivers, saws, various power tools including hand held drills and circular saws
• Safely ascend and descend various types of ladders unassisted
• Tolerate normal levels of exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions
• Travel independently for the purpose of conducting regular property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
• Must be able to safely access all areas of the property's grounds, regardless of grounds conditions and/or weather conditions, including multilevel structures, with or without the aid of an elevator.
• Frequently, and possibly, for long periods of time: walk, stand, bend, sit, climb, balance, stoop, kneel, crouch, or crawl
• Specific vision abilities are required by this job to include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus
• Safely use hand tools such as hammers, screwdrivers, saws, various power tools including hand held drills and circular saws