Maintenance Technician - Better Talent

COMPANY OVERVIEW:

Staylah is redefining the vacation rental experience by creating "Aah-inspiring" stays that uplift everyone we connect with—guests, owners, communities, and our team members. We manage a portfolio of meticulously maintained vacation homes, providing guests with memorable experiences while offering owners a seamless, high-value investment. For communities, we emphasize respectful partnerships, regulatory compliance, and contributions to the local economy.

"Aah-inspiring" experiences extend to our workplace, where we strive to create a supportive and empowering environment for our colleagues. Our core values guide our approach:

• Faith: Honor God. Passionately pursuing your higher purpose. Aligning with our vision.
• Adventure: We blaze new trails, challenge norms, and engage boldly and enthusiastically.
• Connection: We build meaningful relationships, care for others, and contribute to the common good.
• Utmost: We steward our time, talents, and resources to fulfill our purpose and priorities with excellence.
• Rest: We prioritize wellness of mind, body, and spirit, allowing us to perform at our best.

POSITION SUMMARY:

As a Maintenance Technician, you will ensure our vacation homes are safe, well-maintained, and ready to deliver exceptional guest experiences. This role involves routine maintenance, repairs, and special projects to support Staylah’s expanding Tennessee portfolio. We’re looking for a skilled, proactive individual who thrives in a collaborative, values-driven environment.

RESPONSIBILITIES:

• Pool Cleaning & Maintenance: Regularly inspect and maintain pools to ensure cleanliness, safety, and proper chemical balance.
• Lawn Care: Perform and oversee mowing, edging, fertilizing, and landscaping.
• Handyman & General Maintenance: Conduct minor repairs, including plumbing, electrical, painting, and carpentry.
• Project Management: Plan and execute projects such as renovations and seasonal maintenance tasks, ensuring completion on time and within budget.
• Vendor Management - Identify vendors to solve issues in a timely manner. Ensure work is done to completion with high quality.
• Property Inspections: Proactively inspect properties to identify and address maintenance needs.
• Guest & Owner Service: Respond to maintenance requests promptly, communicating clearly and professionally.
• Inventory & Supplies Management: Maintain an organized inventory of supplies and tools for efficient property management.

QUALIFICATIONS:

• 3+ years of experience in property maintenance, ideally in vacation rentals or hospitality.
• Proficient in pool cleaning and maintenance, lawn care, handyman tasks, and project management.
• Strong attention to detail and problem-solving skills.
• Excellent communication skills and a customer-centric approach.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.
• Live within 30 minutes of our core territory in Sevierville and Pigeon Forge

COMPENSATION & BENEFITS:

Annual Salary: $45000 - $65000

Benefits:

• Paid time off such as PTO, sick days, and vacation days
• Employee recognition programs
• Commuting/travel assistance
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules
• Health insurance