Maintenance Technician - Sendik's Food Market

Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment.  We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period.  We do this by selling products of the highest quality for a great value, all while providing exceptional customer service.  We currently have 18 store locations – Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield – The Corners, Waukesha – Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth.  At Sendik's Food Markets, we pride ourselves on not only our ultimate customer satisfaction and high-quality products, but the 2,000+ associates dedicated to building the Sendik’s Brand. 

Role Title 

Maintenance Technician  

Manager 

Facilities/Grounds Director 

Job Summary 

As a part of the Sendik’s team, the Maintenance Technician is responsible for delivering “best in class” customer service to all guests by providing general maintenance support and repair to our facilities such as the store  locations, Home Office, and Support Center-Warehouse. In addition, the Maintenance Technician will be on-call to provide immediate assistance during evening hours. 

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.

Duties/Responsibilities 

• Serve customers in the store while modeling Sendik’s culture and providing “best in class” customer  service, which includes, greeting, engaging, delighting and thanking every guest for their business.
• Providing general maintenance to our facilities and equipment, including, but not limited to, carpentry  (repairing structures, furniture and shelves), electrical repair switches, outlets, plugs, and appliances,  plumbing (repair leaks, breaks, and clogs) and painting (painting, drywall repair and wall coverings) 
• Remain on-call during evening hours to assist with any emergency maintenance needs 
• Communicate all repairs, requests, and concerns to the Facilities/Grounds Manager 
•  Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures. 
• Assist with all other maintenance duties as needed  

Qualifications 

• Must be a minimum of 18 years of age due to required operation of the equipment 
• Strong sense of team – ability to anticipate the needs of the team 
• Ability to work at a fast paced and efficient manner 
• Ability to take initiative and make decisions independently regarding store needs and priorities, under  general supervision 
•  Excellent time management, prioritization and organization skills  
• Ability to stand, walk, lift, bend, push/pull for extended periods of time  
• Ability to climb ladders 
• Ability to lift up to 50 pounds