Maintenance Technician Level II - Sundance Mountain Resort
Provo, UT
About the Job
Job Title: MAINTENANCE TECHNICIAN II
Department: Maintenance
Reports To: Maintenance Manager
Rate of Pay: $24.00/Hour
Shift: Variable shifts 8 AM – 4 PM or 2 – 10 PM
5-6 shifts/week including weekends, holidays and special events
SUMMARY
Provide highly skilled maintenance support and operation of resort and guest facilities. Safely maintain mechanical systems, HVAC, electrical, plumbing, inventory control, maintenance record keeping, long-range planning to ensure cost effective operations and leadership to projects and repairs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Assist Maintenance Manager and Construction Manager on building/repair projects.
Provide leadership, training, and guidance to Maintenance Technicians I and II on building/repair projects.
Respond to guest and staff requests in a timely, courteous and professional manner.
Resolve all guest and employee reported maintenance issues/concerns.
Comply with Safety Standards for the project and use of tools and machinery.
Comply with no-idling policy.
Support the recycling program.
Keep work and guest areas safe and presentable while performing repairs and installations.
Efficiently and accurately prioritize and complete tasks.
Perform remodeling projects in lodging units.
Participate in daily, weekly, and monthly building tours and inspections.
Perform preventative maintenance tasks and repairs as needed.
Assist departments moving furniture, making improvements, unloading and storing supplies as business levels allow.
Effectively perform maintenance, troubleshooting and repair of the following:
REFRIGERATION/COMMERCIAL COOKING EQUIPMENT/BOILERS
Experience in commercial refrigeration.
Know and understand basic design of gas fired burners, boilers and commercial kitchen equipment. Able to perform maintenance diagnostics and effect repairs.
CARPENTER/BUILDING
Construct and repair structural woodwork and equipment throughout the property.
Build, repair, and install counters, cabinets, benches, partitions, floors, doors, building framework and trim.
Install glass in windows, doors and partitions.
Proficient in finish carpentry.
Carpenter with knowledge of Commercial Carpentry preferred.
PAINTING
Provide Sundance with a high quality appearance in guest cottages, offices and public areas.
Maintain inventory of paint and supplies.
Requisition supplies as needed.
Organize and prioritize assigned projects.
Carefully complete prep work to ensure a favorable painting product including drywall repairs.
Paint accurately, quickly and efficiently while maintaining a clean environment.
Must be proficient in painting techniques and styles.
ELECTRICAL/HVAC
Understand electrical systems and HVAC systems.
Troubleshoot, service and repair of pumps, condensers, motors, lighting and electrical circuits.
Diagnose malfunctioning apparatus such as transformers, motors, and lighting fixtures and replaces damaged or broken wires and cables.
Test malfunctioning machinery and discusses malfunction with other maintenance workers to diagnose malfunction.
Replace faulty electrical components of machine such as relays, switches, and motors, and positions sensing devices.
PLUMBING
Assemble pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment.
Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks. Install pipe assemblies, fittings, valves, appliances such as dishwashers and water heaters, and fixtures such as sinks and toilets, using hand and power tools.
Troubleshoot drainage problems, water leaks and lack of water and effect repairs.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Be flexible to meet business demands, work well under pressure, meet deadlines and manage time appropriately.
Work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement.
Support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be a positive ambassador of Sundance inside and outside of work
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.
DRESS CODE
Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.
In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:
All aspects of the Personal Appearance policy (SPL#50) must be in compliance.
Employees are required to wear nametags at all times while on duty.
Clothing must be unwrinkled, clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).
Blue jeans are permitted.
Men's shirts must be tucked in.
Appropriate skirt length is from the knee to the ankle.
A tailored fit is required of all clothing.
Tank tops, halter tops tube tops, and spaghetti straps are prohibited.
Sleeveless shirts are permitted for females.
Bare midriffs are prohibited.
Proper footwear for your department is required.
Dress sandals are permitted for females.
Flip flops are prohibited in all areas.
Tennis shoes are prohibited unless there is a business need (ie: Mtn. Ops.)
Fashion sneakers are allowed within department approved parameters.
If your department allows t-shirts, they must be in good condition and have appropriate Sundance logos.
If your department allows baseball caps, they must be in good condition and have appropriate Sundance logos.
If your department allows beanies, they must be in good condition and Sundance branded.
Accommodations
Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.
DISCLAIMER
This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED). Associates Degree in Engineering or technical field preferred; and 5+ years related experience and/or training or equivalent of 7-10 years experience. Superior knowledge of all hand tools, power tools, HVAC, trouble shooting electrical problems, commercial cooking equipment repair, dry walling, painting, staining, framing and carpentry skills, plumbing, trouble-shooting propane distribution problems, boilers and radiant heating, and building Construction. Ability to read Blue Prints. Professional License Required for Electricians, Plumbers.
TECHNICAL/COMPUTER SKILLS
Must possess a working knowledge of internet navigation and electronic mail. Knowledge of Guest Ware 4 and SMS helpful. Able to use 2-way radios for communication to other maintenance staff.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to high, precarious places; fumes or airborne particles; and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, extreme heat, explosives, risk of radiation, and vibration. The noise level in the work environment is usually moderate and occasionally loud.
OTHER QUALIFICATIONS
Must be 21 years old or older.