Quality Improvement Coordinator - PCMH (QI Coordinator) - EBatiz

JOB SCOPE: Responsible for providing administrative support for the Quality Improvement Department, including managing various tasks related to the agency's electronic health record in Foothold AWARDS, monitoring data collection for the agency's Certified Community Behavioral Health Center (CCBHC) reporting requirements, and assisting the department with maintaining and updating several data trackers. Additionally, this position may include participation in utilization reviews, program audit preparation activities, staff trainings, incident submission, monitoring and trending, and participation in the execution and monitoring of quality improvement activities across all agency programs.

ESSENTIAL FUNCTIONS:

• Manage the agency's internal Foothold AWARDS Helpdesk, including providing staff with general Foothold AWARDS assistance, adding/ removing staff from Foothold, building internal forms using FormBuilder, building and running various Reports using ReportBuilder.
• Facilitate various transitional processes regarding Foothold AWARDS, including utilizing BillingBuilder, Plans and Reviews, and creating a PCMH Foothold On-Boarding Handbook.
• Track, monitor and follow up with data collection activities for the agency's Certified Community Behavioral Health Center (CCBHC)'s reporting requirements.
• Utilize Microsoft Excel in several capacities to track and monitor various data sets for the department and the agency, as needed.
• Assists in the management of continuous quality improvement projects.
• Performs other duties as may be assigned by the Director of Quality Improvement.

Schedule Shift: Monday- Friday 9AM to 5PM

Hourly Rate : $21.98

Qualifications: Excellent oral and written communication skills. Exceptional computer skills. Excellent organizational and planning skills. Demonstrated leadership qualities and ability to interface with all levels of employees. Demonstrated ability to exercise sound judgment. Ability to work proactively, problem solve, thinking critically, and strategically. Ability to effectively manage time. Ability to manage and minimize agency risk. Ability to appropriately assess and respond to systems issues. Ability to demonstrate flexibility, creativity, and initiative. Ability to handle multiple tasks and shift between responsibilities. Ability to work effectively with others.

Minimum Education/Requirements: Bachelors Degree required. Two years experience working with an electronic medical record (preferable Foothold AWARDS). Two years experience working with the following applications: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Adobe Acrobat XI.

Other Requirements:

• Undergo background clearances prior to employment including fingerprinting with New York State Division of Criminal Justice Services, State Central Registry (SCR) clearance, the Staff Exclusion List (SEL), and K-checks Exclusion Management.
• Ability to maintain clearances throughout the duration of employment.
• COVID-19 Vaccination Required