Maintenance Supervisor - The Road Home

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

The Road Home is an Equal Opportunity Employer

Diversity, Equity, Inclusion & Belonging (DEIB) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary 

The Successful candidate for this position will be responsible for various locations.  Magnolia is a 65 unit building, all studios. The Wendell Apartments is a 32 unit building, Studios and 1 bedrooms and TRH Scattered Site properties consist of 26 units that is a combination of duplexes, houses, and single-family homes in the Salt Lake Valley. As the Property Maintenance Supervisor, you will provide general maintenance and repair functions while supervising other maintenance personnel for our Permanent Supportive Housing programs. In addition, you will assist in property operations, including inventory control and accountability of tools and equipment. 

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply 

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

Location
Wendell, Magnolia & Scattered Sites

Reports to
Property Manager

Position Status
Full-Time

Shift
Monday - Friday, 40 Hours

Pay Grade and Starting Rate
Grade 9, $24.25/hour

FLSA Status
Non-Exempt

Property Maintenance 

• Perform maintenance, repair and minor construction for Supportive Housing properties. Including, but not limited to: 
  • Electrical 
  • Mechanical 
  • Plumbing 
  • Carpentry, 
  • Masonry, 
  • Landscaping 
  • General custodial duties  
• Develop and carry out an effective property-specific preventive maintenance program. Comply with public health, safety and fire regulations and adheres to and assists in enforcing Fair Housing guidelines.  
• Abide by and implement property security measures. Perform transportation, delivery, moving, pick up, loading/unloading and installation of household items, appliances and other items. 
• Perform routine preventive maintenance and repair on agency’s vehicles, equipment and tools to maintain good working condition 
• Hire, supervise, and mentor maintenance team including maintenance techs and janitorial staff. 
• Actively engage in walking the property, cleaning, removing trash, debris and ensuring quality curb appeal. 
• Assisting with property upgrades and renovation. 
• Complete unit turnovers in timely manner 
• Other duties as assigned 

Reporting and Administrative Tasks 

• Communicates, informs, and reports to Property Manager and Director of Property Management.  
• Working with Property Manager to achieve budget goals.  
• Enforcing Vendor contracts.  
• Prepares Preventative Maintenance Reports, submitted quarterly.  
• Completing pre-move out inspections to better plan scheduling and financial goals.   
• Maintaining and storing documentation properly. Including warranty information, appliance replacement, property inventory and other various reports.  
• Follow policies, procedures, and risk management protocol. Respond and report any deficiencies that may cause harm or injury.  
• Assists with resident retention programs and community events.  
• Maintain healthy relationships with residents, vendors, and other maintenance professionals  

Supervision 

• Provide direct supervision and ongoing evaluation of a diverse team including hiring, corrective actions and/or termination when necessary 
• Establish an environment that promotes growth, support, and advocacy for staff members by providing training and updating teams on policy changes as necessary. 
• Manage weekly staff schedule. Ensure each shift is adequately staffed. 
• Organized leadership and direction of all maintenance staff.  
• Demonstrating exemplary communication, professionalism, confidentiality, leading by example while providing exceptional customer service and overall maintenance knowledge 

Promoting Best Practice 

• Demonstrates awareness and desire to understand diverse populations 
• Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation 
• Willingness to understand that housing first, harm reduction, low-barrier access to resources is best practice and essential to our mission at The Road Home. 
• Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline 

*Other duties as assigned 

Required Skills and Abilities 

• Record keeping 
• Effective communication and interpersonal skills 
• Flexible and tolerant of changing priorities 
• Ability to work independently within social service organization 
• Service-oriented 
• Strong work ethic 
• Able to maintain confidentiality 
• Ability to work with diverse populations 
• Must have a current valid driver’s license and be insurable on the agency policy 
• Ability to work from a Trauma-Informed Care framework.  
• Familiarity with the Housing First philosophy.  
• Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.  
• Must pass a pre-employment background check and drug screen. 

Education and Experience 

• High School Diploma/GED required 
• Minimum two years of the following preferred: 
  • HVAC 
  • Carpentry and/or construction  
  • Mechanical and plumbing 
  • Electrical 
  • Automotive and general light equipment repair preferred 
• Supervisory experience preferred.   

Physical and Equipment Requirements 

• Must be able to lift 50 pounds 
• Must be able to operate agency vehicles 
• Must be able to meet the physical demands of the outlined duties and responsibilities 

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