Maintenance Supervisor at Hampton Roads Transit

Starting Salary: $60,000

*$5,000 Service Bonus*

Supervises maintenance staff in the performance of work, including but not limited to preventative maintenance inspections, heavy maintenance, repairs, road calls, body repairs, state safety inspections and overhauls at a fixed maintenance facility. Provides onsite technical assistance to Operations. Keeps Manager of Fleet Maintenance and subsequent shift supervisors informed of personnel actions and vehicle/equipment maintenance status.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

• Responsible for the daily assignment of labor, which also includes daily review of payroll and submission of accurately completed time records every two weeks.
• Ensures compliance with HRT rules, regulations, and policies, and facilitates effective working relationships with employees and managers. Informs the Superintendent of work rule violations. Conducts performance coaching.
• Responsible for opening, closing, and filing Work Orders and logging Road Calls into the Vehicle Information Management system. Prepares and maintains appropriate maintenance daily and monthly reports and records. Completes all daily paperwork and reports by the end of each shift.
• Coordinates the effects for the needed shifts to insure sufficient numbers of buses for the Operations Department daily. Performs a shift turn over to the oncoming Supervisor.
• Responsible for managing of all shop quality control initiatives including quality review of paperwork, adherence to testing and inspection standards and performs in-process reviews of maintenance work being performed. Audits Demand Response contractor’s maintenance records at prescribed intervals.
• Recommends, initiates, and evaluates innovative ways to improve fleet maintenance and the maintenance team concept. Develops and encourages the growth of the team spirit among personnel.
• Schedules and manages work productivity based on shop goals.
• Responsible for safe operation and maintenance of all shop equipment. Ensures that shop equipment repairs are handled in an expedite manner, as needed.
• Ensures the fleet exhibits the appearance of a well-maintained, safe, transportation property. Accident damage, the effects of age on the body and decals, and vandalism damage will be kept to an absolute minimum. Coordinates the effort of the shop to identify new damage to the vehicles and prioritizes the repair efforts to those vehicles.
• Tracks, monitors and ensures corrective action for all vehicle maintenance. Tracks all completed maintenance for all vehicles on a spreadsheet daily, covering all shifts.
• Knows and utilizes SPEAR as directed and displays technical proficiency.
• Oversees and guides the work performed in the Diagnostic Bays as requested and needed.
• Orders parts and schedules work according to part delivery.
• Monitors laptops and ensures proper internal controls are adhered to.
• Manage the day to day operations of the Bus Maintenance Department and implements management goals and priorities.
• May fill in as needed in the Superintendent’s absence.
• Expected to use labor resources as needed in a cost-efficient manner.
• Responsible for ensuring quality work and shift / employee productivity.
• Continually monitors bus pull-outs. Makes the Superintendent aware of any problems in daily pull-outs.
• Ensures proper staffing levels.
• Ensures compliance with HRT rules, regulations, and policies, and facilitates effective working relationships with employees and managers.
• Responsible for maintaining accurate computerized and paper maintenance records in compliance with corporate procedures and local, state and federal regulations. Provides accurate data in support of Key Performance Indicators.
• Responsible for assignment of labor, including daily review of time and accurate reporting of staff payroll deviations at prescribed intervals.
• Recommends, initiates, and evaluates innovative ways to improve fleet maintenance and the maintenance team concept.
• Develops and encourages the growth of the team spirit among personnel on his shift.
• Inspects shop, servicing equipment, and machinery to insure proper and safe working conditions and supervises proper preventative maintenance on all equipment, submits repair orders to facilitate repairs when necessary.
• Must attend mandated Federal Transit Administration Supervisory Training for Drug & Alcohol awareness.
• Responsible for the security of facilities during assigned shift.
• Prepares and maintains appropriate maintenance daily reports and records.
• Responsible for the cleanliness, safety and security of facilities during assigned shift.
• Responsible for maintaining a general awareness of HRT’s EMS
• Responsible for handling all related job responsibilities in accordance to HRT’s Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan
• Responsible for ensuring employees in their respective functional areas have adequate training and tools necessary to meet the requirements of the EMS procedures and SOPs
• Responsible for observing and evaluating required EMS competencies among employees in their respective functional areas
• Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO Program audit, etc.
• Other duties as assigned.

Required Knowledge, Abilities and Skills essential to Job Functions:

Requires extensive experience in vehicle maintenance; must be highly motivated, able to maintain effective communications with all levels of management and labor; must be able to make sound maintenance decisions based upon technical experience and knowledge.

Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected.   Software usage relevant to job duties will be evaluated.

Software applications:

MS Windows, MS IE, MS Office (Word, Excel, Outlook), Spear, Cummins Insight, ThermoKing, PeopleSoft, Adobe Reader, WinZip, Symantec, HASTAS, Fleetwatch

Training and/or Education:

Minimum qualifications include: an associate degree in automotive/diesel maintenance or related fields, additional training and/or experience in vehicle maintenance, or any combination of experience and training which provides the required skills, knowledge, and abilities. ASC certification(s) are preferred.

Required Experience:

Internal candidates must be a full-time bus mechanic who has successfully passed the probationary period or full time HRT employee with a minimum of two years of supervising vehicle maintenance functions in a Heavy-Duty Vehicle environment and has successfully passed the probationary period in their current position.

In order to be eligible, the Mechanic must have the following:

• No demonstrated pattern of absenteeism or tardiness;
• No more than one (1) Level 2 or Level 3 accidents within the previous twelve (12) months;
• No Level 4 rule violations within the previous twelve (12) months;
• Not be out of work for thirty-five (35) consecutive days or more within a twelve-month period (with the exception of excused absences);
• A good driving record that meets HRT’s standards; and
• Must successfully pass the assessment for Bus Maintenance Supervisor.

External candidates must have a minimum of ten (10) years of progressively responsible experience supervising vehicle maintenance functions within a complex commercial, military or industrial maintenance operation, five (5) years of which should be in a Heavy Duty Vehicle environment; experience within a unionized environment is preferred, or any combination of experience and training which provides the required skills, knowledge, and abilities.

Licenses or Certificates:  

Must have CDL Class B license and/or CDL permit and the ability to acquire within sixty (60) days of employment a valid Virginia CDL Class B license with air brake and passenger endorsements.

Special Requirements:

• Ability to pass DOT physical examination.
• Must be able to pass federal government background screening process for local military installation access
• Must meet ongoing educational, training and DOT requirements to retain employment in this position. This position is classified as essential personnel.

FLSA Status:

Exempt

Physical Demands:

Work involves crawling, crouching to inspect repairs. Extended walking to supervise repair and maintenance activities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Unusual Demands:

Work involves exposure to dirt and grease. Incumbents are on-call for emergencies. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties may require some work in addition to 40 hours per week. May be required to work outside normal hours, holidays and weekends as assigned