Maintenance Supervisor - The Michaels Organization

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Maintenance Supervisor will report directly to the Facility Director and is responsible for the supervision and direction of all personnel assigned to him/her. The Maintenance Supervisor will ensure the property is maintained at all times in good physical condition within the area assigned to him/her. He/she will oversee the timeliness of work orders being performed by members under his/her direct supervision. The Maintenance Supervisor will follow up on resident issues stemming from work being performed. He/she will immediately report any accidents or emergency situations to the Facility Director and will prepare the proper documentation of any such event. He/she will work to establish schedules and assign personnel for routine, deferred and emergency maintenance and will continually inspect the property and improvements. He/she will oversee and approve any overtime as necessitated by work load. The Maintenance Supervisor will work with the Facility Director in accordance to policy and procedures in hiring and disciplining employees. He/she will make recommendations for advancement and/or salary increases for employees under his/her direct supervision, counsel staff members and take appropriate disciplinary action where warranted. He/she will adhere to all personnel directives. He/she will perform all other duties as assigned by Facility Director.

1. Preferred certification in HVAC(AC) repair and recovery
2. Excellent all around carpentry, electrical and plumbing skills
3. Good knowledge and skills in landscape maintenance and machinery operation
4. Must be knowledgeable of pertinent laws and applicable regulations.
5. Completes routine inspection to ensure safe conditions exist.
6. Complete accurate records regarding preventive maintenance, and work orders.
7. Report any maintenance or resident related concerns to manager and/or supervisor in a timely manner.
8. Attend and participate in training seminars as requested. Be aware and operate within OSHA (Occupational Safety and Health Act) standards and company safety policies and procedures at all times.
9. Ensure effective, timely and professional interactions with residents, contractors and team members.
10. Perform other duties as assigned.

Physical Demands of Job:

Required Experience:

1. HVAC certification preferred
2. Preferred one years experience or training in the following areas: carpentry, light plumbing work, light electrical work, painting, refurbishing and cleaning, air-conditioning.
3. Must be able to pass background investigation and drug test screening.

Required Education/Training:

1. High School Diploma or GED
2. Valid Driver’s License and acceptable driving record.
3. All specific certifications required by law.
4. Must successfully complete all required courses, classes, and training provided by MMS.

Required Skills and Abilities:

1. Must be able to work in a fast-paced and customer service-oriented environment.
2. Perform duties under pressure and meet deadlines in a timely manner.
3. Prioritize and manage daily workload to ensure successful completion.
4. Exercise problem-solving skills.
5. Interact with co-workers, supervisor, vendors, residents, guests, and the public in a professional and pleasant manner.
6. Computer Skills to include: Microsoft Office Suite, Computerized Reporting System and provide daily email communication with others.
7. Must possess excellent interpersonal skills working with both residents and staff.
8. Demonstrate a professional attitude in every aspect of his/her work, a positive and enthusiastic attitude.

Working Conditions:

1. Must be able to work 40 hours per week to include evenings, weekends and holidays if required for emergency, on-call or scheduled shifts. Overtime hours may be required.
2. Must be able and eligible to drive a company vehicle for completing resident service requests, picking up replacement parts and supplies from warehouses and vendors, and inspecting grounds.

Salary Range Information:

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits:

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us.  As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more.  We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program. 

• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.  To learn more about the total rewards we offer please visit our website. 

Come join our team. You’re going to love it here!