Maintenance Manager - Culdesac
Tempe, AZ
About the Job
The Role
Culdesac is looking for a Maintenance Manager at Culdesac Tempe to help with our mission
As a Maintenance Manager, you will be an integral part of our real estate and leasing vision
This role directly impacts the experience of our residents
You are a self-starting, organized, and energetic professional that thrives in building relationships and supporting others
You are scrappy, energetic, and have the ability to keep a neighborhood operating and repairing any problems as they arise
- You will manage and oversee Culdesac Tempe and deliver a high-quality customer centric experience for our residents
- You are responsible for all service work to maintain our neighborhood, including inventory and warranty management, and comprehensive service and repairs
- You will oversee hiring, onboarding, training, and managing of maintenance technicians
- You will ensure maintenance technicians are completing maintenance requests to a timely expectation
- You will learn our service operation systems and use Entrata as our operating system
- You will conduct regular inspections of property and equipment
- You will foster vendor relationships and oversee their work to ensure excellent service for our residents
- You will document, update, and maintain all records to ensure compliance with all local and state laws
- You are willing to jump in and provide maintenance support as needed
- You will maintain the company\'s brand by delivering a quality experience when responding to customer needs and resolving issues
- You have experience working cross-functionally with a demonstrated ability to both give and receive constructive feedback
- You will own and manage our Resident Satisfaction Surveys as related to their satisfaction with the maintenance performed in their home
- You have a do whatever it takes attitude and you are willing to work a flexible schedule including nights and weekends
The Requirements
While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that dont match everything listed here
- You have experience managing the day-to-day maintenance operations of a property and community, which includes systems and space for both residential and commercial spaces
- You have experience managing vendors and a team of direct reports
- You have a strong understanding of ADRE requirements, Landlord Tenant Act, Fair Housing Act, and AZ Admin Codes
- You are a self-starter thats comfortable operating in an ambiguous environment and able to make smart decisions quickly using both data and strong emotional intelligence
- You prioritize a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars
Physical Requirements
We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions
These functions include, but are not limited to: - Ability to lift, push and pull up to 25 pounds
- Ability to walk around the property several times daily, up to 10 miles a day
- Ability to walk on uneven surfaces
- Ability to climb several flights of stairs several times daily
- Ability and willingness to try out different forms of mobility
- Hearing and visual ability to observe and detect signs of emergency required
- Must be able to sit, stand, reach, bend, and stoop for extended periods of time
- Ability to use standard maintenance equipment
- Visual requirements including color, depth perception, and field vision.