Maintenance Manager- Residence Inn Boston Downtown/South End - Colwen Hotels
Boston, MA 02119
About the Job
Residence Inn Boston Downtown/South End, a Colwen Hotels property, is seeking a friendly and detail-oriented Maintenance Manager to join our team. In this role you will lead the maintenance team in the day-to-day efforts of maintaining the hotel property. Ideal candidate will be well organized and possess working knowledge of electrical, plumbing, HVAC, and maintaining safety standards and requirements. The primary goal of this position is to ensure the hotel is safe and functional for our associates and guests.
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
- Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards, and consistently meet and exceed business and guest expectations.
- Responsible for recruiting, interviewing, hiring associates for the Engineering department.
- Develop specific departmental goals and objectives to prioritize, organize, and get work done.
- Drive ongoing associate engagement/recognition initiatives.
- Establish and maintain open collaborative relationships with direct reports, team members and ensure everyone is treated with dignity and respect.
- Manage the ordering and inventory the Engineering department supplies and uniforms.
- Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met.
- Supervise and schedule maintenance staff; monitor associate performance; provide coaching, mentoring and developmental plans to improve associates' capabilities and performance.
- Trouble shoot and repair malfunctions in electrical/mechanical systems (e.g., HVAC, plumbing) and other hotel equipment as needed
- Follow OSHA Guidelines to ensure safe working environment (lock-out, tag- out, maintain MSDS sheets etc.)
- Manage the ongoing room preventative maintenance program (see maintenance manual for system specifics)
- Review maintenance problems, complaints and work order to prioritize and scheduled work
- Conduct routine property inspections to identify potential and current needs
- Estimate department expenditures for budget purposes, assist with capital budget process, solicit contractor bids, and evaluate proposals
- Ensure signed vendor agreement and Certificate of Insurance (COI) are in place prior to commencement of work
- Coordinate with local health, safety, fire and building inspectors to ensure compliance with applicable codes and regulations
- Service hotel pool to include adjusting chemical levels and cleaning filters (not all inclusive)
- Complete maintenance logs as required
- Maintain building exterior not serviced by contractor (e.g. snow removal, lawn care, painting)
- Perform other duties as assigned
- 2 years of previous hotel engineering, management experience required
- Strong leader of people
- Excellent written and verbal communication skills
- Working knowledge of kitchen equipment/refrigeration preferred
- Working knowledge of fire protection and life safety systems
- Reliable with the ability to multi-task and work under pressure
- Strong analytical and problem solving skills
- Familiar with common computer software programs (e.g. Microsoft office)
- Must be willing to work rotational work schedule, including weekends and holiday
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
Source : Colwen Hotels