Maintenance Manager - Native American Connections

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

The Maintenance Manager is responsible for the overall maintenance of all Native American Connections buildings and grounds as assigned. Including: facility cleaning; health and safety; security; utilities infrastructure; space management; supervision of a staff of skilled and semi-skilled maintenance personnel.

• Lead and manage the maintenance team, ensuring effective recruitment, training, supervision, and evaluation for a growing organization.
• Implement Maintenance Policy and Procedures to optimize operational efficiency.
• Oversee the scheduling maintenance staff and resolution of maintenance tasks, ensuring timely and effective action.
• Responsible for occupational hazard and corresponding safety precaution training for all maintenance staff.
• Manage all current maintenance contractors and suppliers to ensure the best overall quality and cost, while also identifying and developing new partnerships to meet evolving business needs.
• Identify and implement strategies to improve performance and reduce costs across facilities.
• Manage NAC events including set up, security, parking management, logistics and cleaning.
• Provide weekly and monthly maintenance progress and analysis reports to Director of Property Management.
• Serve as a key liaison between maintenance and other NAC departments, fostering seamless and continuous communications to ensure operational efficiency and quality service delivery to residents, owners, agents and participants.
• Collaborate with Property Managers to ensure timely completion of unit turnovers, in accordance with NAC policies.
• Work with NAC maintenance staff and vendors to ensure all standard work orders are completed within 48 hours, with immediate attention given to emergencies.
• Review UPCS inspection outcomes with the Facilities Project Manager to address all outstanding maintenance issues and ensure corrective actions are taken.
• Perform preventative maintenance tasks as scheduled and/or schedule vendors as needed.
• Assist in the review of prepared proposal and cost estimates for various NAC projects.
• Participate in new construction change orders.
• Attend all construction punch list walks and track completion with maintenance staff.
• Perform additional related duties as assigned by the Director of Property Management and Senior Management.
• Provide monthly reports on turn time, turn cost, work orders completed, tenant satisfaction and on-call reports.

• Bachelor of Science in engineering, design, construction or related field is preferred.
• Five years of experience in construction/maintenance with a minimum of one year in a specialty building trade as a lead worker or supervisor.
• HVAC, Electrical or Plumbing Certification or License a Plus.
• Possess and maintain a valid Arizona driver license, liability insurance and a dependable vehicle.

• MS Office, Excel, One-Site (Real Page) Facilities or similar property management & facilities program proficiency.
• Demonstrate skill in general electrical, plumbing and carpentry repair and maintenance
• Ability to supervise and communicate from the field using a smart phone or mobile device.
• Demonstrate excellent written and oral communication skills.
• High level of organization and attention to detail.
• Sound judgement and decision-making skills.
• Demonstrate excellent written and oral communication skills.
• Excellent customer service and interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
• Must demonstrate critical thinking, problem- solving and organizational and time management skills.
• Must be able to work cooperatively with others in a team approach.
• Experience in working with the Native American population preferred

• Able to stand, bend or kneel for long periods.
• Able to climb (ladders, etc.).
• Able to lift 60 lbs. or more.
• Able to reach above shoulder height.
• Able to crawl on any type of surface.
• Operate in an outdoor or maintenance shop environment

Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.