Mailroom Print Operator - 1st & 2nd Shift - Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Print Operator Job Description:

• As a member of the team, you will be responsible for performing tasks, such as processing Health Care documents, checks and printing transaction statements. Also, will be working with scheduling, warehouse, and operations teams to meet client SLAs.
• Able to handle multiple Printers. Operates our Xerox fleet of printers -288 Nuveras, Versants, Baltoro Ink jet, 157 Nuveras, 1300 c/f Lines and Trivor ink jet equipment.
• Works with FLEX and OOM.
• Performs preventive maintenance and quality checks in order to identify and report malfunctioning issues.
• Documents and communicates all issues to leads and or manager.
• Understands support staff job responsibilities in order to obtain required support.
• Monitors the equipment on an on-going bases to ensure they are operating correctly.
• Understands and follows instructions and SOP (Standard Operating Procedures).
• Completes all required documentation.
• Reviews all materials to ensure quality standards are met.
• Addresses troubleshooting issues in order to ensure they are quickly identified and communicated appropriately
• Must be able to lift 50 pounds and must be detail oriented.

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills.
• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Developed proficiency in a range of processes or procedures through job-related training and experience.
• Completes a variety of atypical assignments.
• Works within defined processes and procedures to find the appropriate approach for new assignments.
• Acts as an informal resource for colleagues with less experience.
• Completes work with a limited degree of supervision.

Functional Knowledge

• Has developed skillset in a range of processes, procedures, and systems.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.

Impact

• Impacts a team, by example, through the quality service and information provided.
• Uses discretion to modify work practices and processes to improve efficiency and achieve results.

Leadership

• May provide informal guidance to junior team members.

Problem Solving

• Ability to problem solve, self-guided.
• Evaluates issues and solutions to provide the best outcome for clients and end-users.

Interpersonal Skills

• Clearly and effectively exchanges information and ideas.

Responsibility Statements

• Completes more complex validations, application of logical and analytical skills.
• Makes choices on finalizing, approving, or rejecting documents/cases.
• Follows up on inquiries to update additional data requirements.
• Acts as Subject Matter Expert.
• Mentors new hires and provides training support.
• Performs complex tasks according to client guidelines.
• Identifies adverse events and reports to the client.
• Completes work with limited supervision.
• Performs other duties as assigned.
• Complies with all policies and standards.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community.  For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.